Glossary
All the key terms you need to know.
5
5 Best Practices for Effective Knowledge Sharing in Your Organization
What Is Knowledge Sharing? Knowledge sharing is the process of exchanging i... Read More
A
APIs (Application Programming Interfaces)
What is an API? An API, or Application Programming Interface, allows differ... Read More
Asynchronous Communication
What is Asynchronous Communication? Asynchronous communication is any form ... Read More
B
Boosting Employee Connectivity: Effective Strategies for the Workplace
What is Employee Connectivity? Employee connectivity refers to the ability ... Read More
Bridging the Skills Gap: Strategies for Today’s Workforce Challenges
Skills Gap Definition A skills gap refers to the difference between the ski... Read More
Building an Effective Cross Functional Team: Best Practices and Tips
What Are Cross-Functional Teams? A cross-functional team is a group of prof... Read More
C
CMS Intranet
A CMS intranet is an internal content management system designed to hel... Read More
Career Development
Career development is the continuous process of managing professional growt... Read More
Change Management
Change management is the process of guiding individuals, teams, and organiz... Read More
Communication Software
Communication software is any digital tool that allows individuals or grou.... Read More
Corporate Communications
Corporate communications refers to the process of managing and guiding all ... Read More
Corporate Social Responsibility
What is Corporate Social Responsibility? Corporate Social Responsibility (C... Read More
Corporate Wiki
A guide comparing corporate wikis and knowledge bases. Read More
Crafting a Compelling Employee Value Proposition: A Step-by-Step Guide
What Is an Employee Value Proposition? An Employee Value Proposition (EVP) ... Read More
Crafting a Winning Employee Experience Strategy: A Step-by-Step Guide
What is an Employee Experience Strategy? An employee experience strategy is... Read More
Crafting the Best Individual Development Plan for Your Career Growth
What Is an Individual Development Plan? An Individual Development Plan (IDP... Read More
D
Deskless Worker
What Is a Deskless Worker? A deskless worker is an employee whose job does ... Read More
E
Effective Exit Interviews: Best Practices for Meaningful Feedback
What Are Exit Interviews? Exit interviews are structured conversations betw... Read More
Employee Advocacy: Definition, Benefits, and How to Leverage
What is Employee Advocacy? Employee advocacy is when employees voluntarily ... Read More
Employee Appreciation
What is Employee Appreciation? Employee appreciation is the act of recogniz... Read More
Employee Autonomy
The importance of autonomy for employees in the workplace. Read More
Employee Centricity
What is Employee Centricity? Employee centricity is the philosophy that pla... Read More
Employee Connection
What is Employee Connection? Employee connection refers to the sense of bel... Read More
Employee Experience
What Is Employee Experience? Employee experience is everything an employee ... Read More
Employee Experience Platform
An Employee Experience Platform (EXP) is a digital system designed to impro... Read More
Employee Productivity
Employee productivity is a measure of how effectively a worker completes ta... Read More
Employee Recognition
Employee recognition is the process of acknowledging and appre... Read More
Employee Training
What is Employee Training? Employee training is the process of equipping em... Read More
Employee Well-Being
What is Employee Well-Being? Employee wellbeing refers to the overall state... Read More
Enhancing Customer Experience: Best Practices for Exceptional Service
What Is Customer Experience? Customer experience (CX) is how customers perc... Read More
Enhancing Employee Experience Management: Top Strategies and Benefits
What Is Employee Experience Management? Employee experience management (EXM... Read More
Enhancing Workplace Experience: Strategies for a Thriving Environment
Workplace Experience Definition Workplace experience refers to the sum of a... Read More
Enhancing the Digital Employee Experience: Best Practices and Insights
What Is Digital Employee Experience? Digital Employee Experience (DEX) is t... Read More
Enterprise Social Network
An Enterprise Social Network (ESN) is an internal social networking platfor... Read More
Essential Guide to Benchmarking: Types, Benefits, and Best Practices
Benchmarking is a method businesses use to measure their performance agains... Read More
Essential Guide to Digital Adoption: Boost Efficiency and Success
What Is Digital Adoption? Digital adoption is the process of fully integrat... Read More
Essential Guide to Effective Capacity Planning for Optimal Resources
Capacity planning is the process businesses use to determine the resources ... Read More
Essential Guide to Employee Pulse Survey: Best Practices and Insights
What is an Employee Pulse Survey? An employee pulse survey is a short, freq... Read More
Essential Guide to Knowledge Management: Strategies and Best Practices
What Is Knowledge Management? Knowledge management is the process of collec... Read More
Essential Skills of an Effective People Manager in Today’s Workplace
What is a People Manager? A People Manager is responsible for leading and s... Read More
Essential Strategies to Boost Employee Satisfaction in Your Workplace
What Is Employee Satisfaction? Employee satisfaction is how happy and fulfi... Read More
External Communications
An overview of external communication strategies for businesses. Read More
H
Harnessing Employee Generated Content: Boost Engagement & Authenticity
What Is Employee Generated Content? Employee generated content refers to an... Read More
I
Internal Communications
Internal communications is the process of sharing information within an org... Read More
J
Job Enrichment: Top Strategies and Benefits for a Fulfilling Workplace
What Is Job Enrichment? Job enrichment is a strategy that enhances an emplo... Read More
K
Knowledge Base
What is a Knowledge Base? A knowledge base is a centralized repository that... Read More
L
Leadership
What Is Leadership? Leadership is the ability to guide, influence, and insp... Read More
Learning and Development (L&D)
What Is Learning and Development? Learning and Development (L&D) is the... Read More
M
Mastering Active Listening: Techniques for Better Communication Skills
What is Active Listening? Active listening means fully focusing on a speake... Read More
Mastering Brand Reputation: Key Strategies for Success and Improvement
Brand reputation is how people perceive a company. It’s the sum of custom... Read More
Mastering Collaborative Leadership for Effective Team Engagement
What is Collaborative Leadership Style? Collaborative leadership is a manag... Read More
Mastering Content Governance: A Guide to Streamlined Digital Strategy
What Is Content Governance? Content governance is the system organizations ... Read More
Mastering Content Personalization: Strategies for Effective Engagement
What is Content Personalization? Content personalization is the practice of... Read More
Mastering Continuous Improvement: Effective Strategies for Success
What is Continuous Improvement? Continuous improvement, also known as conti... Read More
Mastering Crisis Communication: Key Strategies for Effective Response
What Is Crisis Communication? Crisis communication is the process of managi... Read More
Mastering Cross Functional Collaboration: Benefits and Best Practices
What Is Cross-Functional Collaboration? Cross-functional collaboration is t... Read More
Mastering Employee Communication: Strategies for a Connected Workforce
What is Employee Communication? Employee communication refers to the proces... Read More
Mastering Employee Relations: Key Strategies for a Positive Workplace
What Is Employee Relations? Employee relations entails the relationship bet... Read More
Mastering Performance Management: Strategies for Effective Evaluation
What is Performance Management? Performance management is an ongoing proces... Read More
Mastering Remote Collaboration: Essential Tips for Effective Teams
What is Remote Collaboration? Remote collaboration is the practice of worki... Read More
Mastering Talent Acquisition: A Guide to Effective Hiring Strategies
What is Talent Acquisition? Talent acquisition refers to the strategic proc... Read More
Mastering Talent Management: Strategies for Success in the Workplace
What is Talent Management? Talent management refers to the strategic approa... Read More
Mastering Two Way Communication: Effective Strategies and Insights
What is Two-Way Communication? Two-way communication refers to a dynamic co... Read More
Mastering Workflow Automation: Essential Steps and Benefits Explained
What is Workflow Automation? Workflow Automation refers to the process of a... Read More
Mastering the Distributed Workforce: Essential Strategies for Success
What Is a Distributed Workforce? A distributed workforce is a team of emplo... Read More
Mastering the Employee Life Cycle: Essential Insights for HR Success
What is the Employee Life Cycle? The employee life cycle is the journey eve... Read More
Maximize Efficiency with the Best AI Assistant for Your Daily Tasks
What is an AI Assistant? An AI Assistant is a software program that helps u... Read More
Maximizing the Employee Journey: Strategies for Success and Engagement
What is the Employee Journey? The employee journey is the complete experien... Read More
Mobile Intranet
Features and advantages of mobile intranet solutions. Read More
N
Navigating the Hybrid Workforce: Key Benefits and Effective Strategies
What is a Hybrid Workforce? A hybrid workforce is a work model where employ... Read More
R
Recognizing Employee Burnout: Essential Signs and Effective Solutions
What is Employee Burnout? Employee burnout, also known as job burnout, is a... Read More
Remote Work
What is Remote Work? Remote work refers to a work arrangement where employe... Read More
S
Strategic Communications
What is a Communication Strategy? Strategic communications is the intention... Read More
Streamline Communication with the Best Employee Directory Solutions
Definition and Purpose An employee directory is a centralized repository th... Read More
Succession Planning: Your Essential Guide to Future Leadership Success
What is Succession Planning? Succession planning is the process of identify... Read More
T
The Best Enterprise Search Solutions: Enhance Your Business Efficiency
What Is Enterprise Search? Enterprise search is a system that allows users ... Read More
The Best Guide to Creating an Effective Org Chart for Your Team
What is an Org Chart? An organizational chart, or org chart, is a visual re... Read More
The Best Intranet Portal Solutions for Enhanced Team Collaboration
What Are Intranet Portals? An employee intranet portal is a secure, private... Read More
The Best Practices for Building an Effective Internal Knowledge Base
What Is an Internal Knowledge Base? An internal knowledge base is a central... Read More
The Best Practices for Effective Employee Onboarding: A Quick Guide
What is Employee Onboarding? Employee onboarding is the structured process ... Read More
The Best Pre Boarding Practices for an Effective New Hire Experience
What is Preboarding? Preboarding is the period between a candidate acceptin... Read More
The Best Strategies for Boosting Employee Engagement in Your Workplace
What is Employee Engagement? Employee engagement is the level of connection... Read More
The Best Strategies for Effective Internal Marketing in Your Company
What Is Internal Marketing? Internal marketing is the process of promoting ... Read More
The Essential Digital Transformation Strategy: Key Steps for Success
What Is a Digital Transformation Strategy? A digital transformation strateg... Read More
The Essential Guide to Effective Organizational Development Strategies
What Is Organizational Development? Organization development is a structure... Read More
The Essential Guide to Optimizing Your Workflow for Maximum Efficiency
Workflow Definition A workflow refers to the sequence of tasks or steps req... Read More
The Essential Guide to a Social Intranet: Benefits and Best Practices
What Is a Modern Social Intranet? A social intranet is an internal network ... Read More
The Essential Guide to the Digital Workplace: Benefits and Challenges
What Is a Digital Workplace? A digital workplace is a virtual environment t... Read More
The Essential Role of a Chief Experience Officer in Today’s Business
A Chief Experience Officer (CXO) is a C-suite executive responsible for man... Read More
The Essential Role of the Chief People Officer in Modern Organizations
What is a Chief People Officer? A Chief People Officer (CPO) is a senior ex... Read More
The Great Resignation
What Is the Great Resignation? The Great Resignation refers to a widespread... Read More
The Importance of Collaboration: Key Benefits and Effective Strategies
Understanding Collaboration Collaboration is the process of individuals or ... Read More
The Power of Continuous Learning: Benefits and Strategies for Success
What is Continuous Learning? How continuous learning is an ongoing process ... Read More
The Role of a Chief Human Resources Officer: Key Insights and Skills
What is a Chief Human Resources Officer? A chief human resource officer (CH... Read More
The Top Benefits of Employee Development for Organizational Success
What is Employee Development? Employee development is about helping employe... Read More
Top 15 Employee Feedback Techniques to Enhance Workplace Communication
What is Employee Feedback? Employee feedback refers to the process of excha... Read More
Top Employee Retention Strategies to Boost Morale and Reduce Turnover
What is Employee Retention? Employee retention refers to an organization’... Read More
Top Strategies for Effective Employee Empowerment in the Workplace
What is Employee Empowerment? Employee empowerment is the process of giving... Read More
Town Hall Meeting
What is a Town Hall Meeting? A Town Hall meeting is an open forum within an... Read More
Transforming Company Culture: Effective Strategies for Lasting Change
What Is Company Culture? Company culture refers to the shared values, behav... Read More
U
Understanding Digital Culture: Its Impact and Significance Today
What Is Digital Culture? Digital culture refers to the set of behaviors, va... Read More
Understanding Diversity, Equity and Inclusion: Key Concepts and Impact
Here is a comprehensive glossary entry for Diversity, Equity, and Inclusion... Read More
Understanding Employee Resource Groups: Benefits and Best Practices
What Are Employee Resource Groups? Employee Resource Groups (ERGs) are volu... Read More
Understanding Employee Sentiment Analysis for Better Workplace Culture
What Is Employee Sentiment Analysis? Employee sentiment analysis is the pro... Read More
Understanding Employee Turnover: Key Insights and Effective Solutions
What is Employee Turnover? Employee turnover refers to the number of employ... Read More
Understanding Employee Voice: Benefits and Challenges in the Workplace
What Is Employee Voice? Employee voice is the ability of employees to share... Read More
Understanding Generative AI: Benefits and Applications Explained
What Is Generative AI? Generative artificial intelligence refers to artific... Read More
Understanding Job Enlargement: Key Benefits and Practical Strategies
What is Horizontal Job Enlargement? Job enlargement is a workplace strategy... Read More
Understanding Mergers Acquisitions: A Guide to Success and Strategy
What Are Mergers & Acquisitions (M&A)? Mergers and acquisitions (M&... Read More
Understanding Organizational Culture: Key Elements and Best Practices
What Is Organizational Culture? Organizational culture is the shared values... Read More
Understanding Passive Listening: Benefits, Techniques, and Insights
What is Passive Listening? Passive listening happens when someone hears wha... Read More
Understanding Prescriptive Analytics: Benefits and Real-World Examples
What is Prescriptive Analytics? Prescriptive analytics is the process of us... Read More
Understanding Quiet Quitting: Signs, Impact, and How to Address It
What Is Quiet Quitting? Quiet quitting refers to when employees stop going ... Read More
Understanding the Role of the Frontline Worker in Today’s Workforce
What is a Frontline Worker? A frontline worker is an employee who directly ... Read More
Understanding the User Interface: Design Principles and Best Practices
User Interface (UI) Definition A user interface (UI) is the point of intera... Read More
Upskilling
Definition of Upskilling Upskilling refers to the process of teaching curre... Read More
V
Virtual Workspace
How virtual workspaces support hybrid and remote teams. Read More
W
Work-Life Balance
What is Work-Life Balance? Work-life balance refers to the concept of balan... Read More
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