All the key terms you need to know.
A
What is an AI Assistant? An AI Assistant is a software program that helps u... Read More
What is an API? An API, or Application Programming Interface, allows differ... Read More
What is Active Listening? Active listening means fully focusing on a speake... Read More
What is Asynchronous Communication? Asynchronous communication is any form ... Read More
B
Benchmarking is a method businesses use to measure their performance agains... Read More
Brand reputation is how people perceive a company. It’s the sum of custom... Read More
C
A CMS intranet is an internal content management system designed to hel... Read More
Capacity planning is the process businesses use to determine the resources ... Read More
Career development is the continuous process of managing professional growt... Read More
Change management is the process of guiding individuals, teams, and organiz... Read More
A Chief Experience Officer (CXO) is a C-suite executive responsible for man... Read More
What is a Chief Human Resources Officer? A chief human resource officer (CH... Read More
What is a Chief People Officer? A Chief People Officer (CPO) is a senior ex... Read More
Understanding Collaboration Collaboration is the process of individuals or ... Read More
What is Collaborative Leadership Style? Collaborative leadership is a manag... Read More
Communication software is any digital tool that allows individuals or grou.... Read More
What Is Company Culture? Company culture refers to the shared values, behav... Read More
What Is Content Governance? Content governance is the system organizations ... Read More
What is Content Personalization? Content personalization is the practice of... Read More
What is Continuous Improvement? Continuous improvement, also known as conti... Read More
What is Continuous Learning? How continuous learning is an ongoing process ... Read More
Corporate communications refers to the process of managing and guiding all ... Read More
What is Corporate Social Responsibility? Corporate Social Responsibility (C... Read More
A guide comparing corporate wikis and knowledge bases. Read More
What Is Crisis Communication? Crisis communication is the process of managi... Read More
What Are Cross-Functional Teams? A cross-functional team is a group of prof... Read More
What Is Cross-Functional Collaboration? Cross-functional collaboration is t... Read More
What Is Customer Experience? Customer experience (CX) is how customers perc... Read More
D
What Is a Deskless Worker? A deskless worker is an employee whose job does ... Read More
What Is Digital Adoption? Digital adoption is the process of fully integrat... Read More
What Is Digital Culture? Digital culture refers to the set of behaviors, va... Read More
What Is Digital Employee Experience? Digital Employee Experience (DEX) is t... Read More
What Is a Digital Transformation Strategy? A digital transformation strateg... Read More
What Is a Digital Workplace? A digital workplace is a virtual environment t... Read More
What Is a Distributed Workforce? A distributed workforce is a team of emplo... Read More
Here is a comprehensive glossary entry for Diversity, Equity, and Inclusion... Read More
E
What is Employee Advocacy? Employee advocacy is when employees voluntarily ... Read More
What is Employee Appreciation? Employee appreciation is the act of recogniz... Read More
The importance of autonomy for employees in the workplace. Read More
What is Employee Burnout? Employee burnout, also known as job burnout, is a... Read More
What is Employee Centricity? Employee centricity is the philosophy that pla... Read More
What is Employee Communication? Employee communication refers to the proces... Read More
What is Employee Connection? Employee connection refers to the sense of bel... Read More
What is Employee Connectivity? Employee connectivity refers to the ability ... Read More
What is Employee Development? Employee development is about helping employe... Read More
Definition and Purpose An employee directory is a centralized repository th... Read More
What is Employee Empowerment? Employee empowerment is the process of giving... Read More
What is Employee Engagement? Employee engagement is the level of connection... Read More
What Is Employee Experience? Employee experience is everything an employee ... Read More
What Is Employee Experience Management? Employee experience management (EXM... Read More
An Employee Experience Platform (EXP) is a digital system designed to impro... Read More
What is an Employee Experience Strategy? An employee experience strategy is... Read More
What is Employee Feedback? Employee feedback refers to the process of excha... Read More
What Is Employee Generated Content? Employee generated content refers to an... Read More
What is the Employee Journey? The employee journey is the complete experien... Read More
What is the Employee Life Cycle? The employee life cycle is the journey eve... Read More
What is Employee Onboarding? Employee onboarding is the structured process ... Read More
Employee productivity is a measure of how effectively a worker completes ta... Read More
What is an Employee Pulse Survey? An employee pulse survey is a short, freq... Read More
Employee recognition is the process of acknowledging and appre... Read More
What Is Employee Relations? Employee relations entails the relationship bet... Read More
What Are Employee Resource Groups? Employee Resource Groups (ERGs) are volu... Read More
What is Employee Retention? Employee retention refers to an organization’... Read More
What Is Employee Satisfaction? Employee satisfaction is how happy and fulfi... Read More
What Is Employee Sentiment Analysis? Employee sentiment analysis is the pro... Read More
What is Employee Training? Employee training is the process of equipping em... Read More
What is Employee Turnover? Employee turnover refers to the number of employ... Read More
What Is an Employee Value Proposition? An Employee Value Proposition (EVP) ... Read More
What Is Employee Voice? Employee voice is the ability of employees to share... Read More
What is Employee Well-Being? Employee wellbeing refers to the overall state... Read More
What Is Enterprise Search? Enterprise search is a system that allows users ... Read More
An Enterprise Social Network (ESN) is an internal social networking platfor... Read More
What Are Exit Interviews? Exit interviews are structured conversations betw... Read More
An overview of external communication strategies for businesses. Read More
F
What is a Frontline Worker? A frontline worker is an employee who directly ... Read More
G
What Is Generative AI? Generative artificial intelligence refers to artific... Read More
H
What is a Hybrid Workforce? A hybrid workforce is a work model where employ... Read More
I
What Is an Individual Development Plan? An Individual Development Plan (IDP... Read More
Internal communications is the process of sharing information within an org... Read More
What Is an Internal Knowledge Base? An internal knowledge base is a central... Read More
What Is Internal Marketing? Internal marketing is the process of promoting ... Read More
What Are Intranet Portals? An employee intranet portal is a secure, private... Read More
J
What is Horizontal Job Enlargement? Job enlargement is a workplace strategy... Read More
What Is Job Enrichment? Job enrichment is a strategy that enhances an emplo... Read More
K
What is a Knowledge Base? A knowledge base is a centralized repository that... Read More
What Is Knowledge Management? Knowledge management is the process of collec... Read More
What Is Knowledge Sharing? Knowledge sharing is the process of exchanging i... Read More
L
What Is Leadership? Leadership is the ability to guide, influence, and insp... Read More
What Is Learning and Development? Learning and Development (L&D) is the... Read More
M
What Are Mergers & Acquisitions (M&A)? Mergers and acquisitions (M&... Read More
Features and advantages of mobile intranet solutions. Read More
O
What Is Organizational Culture? Organizational culture is the shared values... Read More
What Is Organizational Development? Organization development is a structure... Read More
P
What is Passive Listening? Passive listening happens when someone hears wha... Read More
What is a People Manager? A People Manager is responsible for leading and s... Read More
What is Performance Management? Performance management is an ongoing proces... Read More
What is Preboarding? Preboarding is the period between a candidate acceptin... Read More
What is Prescriptive Analytics? Prescriptive analytics is the process of us... Read More
Q
What Is Quiet Quitting? Quiet quitting refers to when employees stop going ... Read More
R
What is Remote Collaboration? Remote collaboration is the practice of worki... Read More
What is Remote Work? Remote work refers to a work arrangement where employe... Read More
S
Skills Gap Definition A skills gap refers to the difference between the ski... Read More
What Is a Modern Social Intranet? A social intranet is an internal network ... Read More
What is a Communication Strategy? Strategic communications is the intention... Read More
What is Succession Planning? Succession planning is the process of identify... Read More
T
What is Talent Acquisition? Talent acquisition refers to the strategic proc... Read More
What is Talent Management? Talent management refers to the strategic approa... Read More
What Is the Great Resignation? The Great Resignation refers to a widespread... Read More
What is a Town Hall Meeting? A Town Hall meeting is an open forum within an... Read More
What is Two-Way Communication? Two-way communication refers to a dynamic co... Read More
U
Definition of Upskilling Upskilling refers to the process of teaching curre... Read More
User Interface (UI) Definition A user interface (UI) is the point of intera... Read More
V
How virtual workspaces support hybrid and remote teams. Read More
W
What is Work-Life Balance? Work-life balance refers to the concept of balan... Read More
What is Workflow Automation? Workflow Automation refers to the process of a... Read More
Workplace Experience Definition Workplace experience refers to the sum of a... Read More