Intranet software for hospitals, clinics, and healthcare companies

No worries! All Axero plans come with top-level support, free upgrades, and access to our customer community. We also offer Service Level Agreements (SLAs) for customers who are looking for more advanced support.According to our existing customers, Axero’s support sets us head and shoulders above our competitors. Every Axero employee is a member of the customer support team, and making our customers happy is a key part of every job description. Whether the answer comes from a customer service representative or straight from senior management, we’ll get your questions answered quickly and honestly. If you’re not successful, we’re not successful.

Of course! We offer Launch Packages of different levels to help you get your intranet up and running. We’ll work with you and your team to develop an implementation strategy and get your project off the ground. We’ll walk you through the platform, provide technical guidance, help you think strategically about the challenges you need to solve, and show you how to use Axero’s features to accomplish your goals.

We’ll take care of everything—we’ll host and run your intranet portal on our servers for you, so you don’t have to deal with the hassle of managing hardware, software updates, or security. As an Axero customer, you get your own secure, single-tenant installation of our software and database in our cloud.If you want more control over your intranet platform, you can deploy Axero on your own server infrastructure. On-premise installation gives you the ultimate flexibility in feature options and allows for deeper customization and more robust security.

Yes. Axero is designed to make it easy for individual departments, administrative units, or clinics to manage their own content. Set up a Space for each department where members can collaborate, share information, and schedule work and activities efficiently. The interface and features are so intuitive—there’s virtually no learning curve. Your staff and team members can step right in without missing a beat.

Absolutely! Axero apps are designed for native integration with the Android and iOS operating systems. It provides smartphone and tablet users with a streamlined interface for accessing your company’s intranet. If you have an active license, you can download the Axero apps free of charge from the iTunes App Store or Google Play.

Your security is our priority. We understand that security is an extremely important aspect of your business. It’s very important to ours, too. As an Axero customer, you get your own independent database and instance of the Axero software—and your data is kept completely separate from every other customer’s.We use state of the art application security, SSL/TLS, encryption, daily and incremental backups, and hardened operating systems.

• SSAE 16 (SOC 1, SOC Type II) compliant facilities
• ISO 27001 compliant
• AES-256 and AES-256 FIPS 140-2 Level 3 encryption
• SSL/TLS secure connections
• Vulnerability scans
• Intrusion detection monitoring
• Penetration tests
• Disaster recovery plans
• Incremental and full data backups

Yes. Integrate your own single sign on across your business applications to make life easier for your employees. About 85% of our customers do it. And you can too.

• Active Directory, ADFS, Azure
• SAML
• 3rd parties: Onelogin, Okta, Etc.
• Social logins: Google, Facebook, LinkedIn, X.

Yes. Enable two-factor authentication on your account to add an extra layer of security. With two-factor authorization, intranet admins can rest assured that only your people can access your intranet.

• Microsoft Authenticator
• Google Authenticator
• Duo Mobile