Centralized knowledge
Streamline your work process with Axero's social collaborative platform — from insurance agents and sales reps to specialists and underwriters.
Intranet for Insurance
Intranet software for insurance companies and agencies
Unify your policies, documents, and people. With Axero, eliminate silos while improving communication and employee productivity. Bring your global team together on one platform and take collaboration to the next level.
Trusted by leading insurance companies
Customize your intranet for a comprehensive employee resource.
No matter what you're insuring — vehicles, homes, businesses, life, health, or disability — your team has a lot to keep up with. Keep relevant information like company news and industry updates at the forefront with a customizable intranet homepage where your team will want to check first thing in the morning.
Easily track claims and issues all the way to resolution.
Your customers are waiting anxiously for updates on their open claims. With the Cases feature in Axero, your employees can keep customers up to date and reassure them that things are moving right along. Easily sort and filter cases by status so you always know what the top priority is. Managers can assign cases to employees so a claim or customer inquiry never gets lost.
No more wasted time looking for answers to customer questions.
Your team has a wealth of knowledge about your unique industry — but you don't have access to all their brains at all times. With Axero, your team can compile their vast knowledge into one place so anyone can reference it in an instant. With a complete knowledge base at your fingertips, you can help customers faster and with more confidence.
Keep customer information secure and share files fast.
Connect your people to the insurance policies, documents, data, and procedures they need at lightning speed. Axero comes with robust yet easy-to-use document management features that keep digital assets centralized and searchable. Drag-and-drop upload, commenting, version control, and fine-grained permissions make collaboration simple — without ever leaving your intranet.
See how Axero works
“Working with the Axero team has been a wonderful experience. I started out new to Axero software, but thanks to the helpful Axero Library and the ability to reach out to my Axero rep with questions, learning and training others has been really smooth and stress-free.”
Allison H.
Hylant Group
“Axero's implementation support has been excellent. It's easy to use and the setup is best-in-class. It has a nice, comprehensive blend of features, too.”
Terri P.
Community Strategist, Equinix
Why insurance companies choose Axero
Why top insurance companies and agencies choose Axero
Ease of use
Enjoy the ease of working from anywhere, anytime. Axero's user experience is specifically designed to be intuitive and familiar.
Remove information barriers
Share information directly through Axero, removing the barriers of email and location. Empower your insurance agents with the information they need.
Search and find
Pull all the information available on any given topic quickly using Axero's centralized knowledge base. Avoid long, frustrating searches through emails.
Collaborate with insurance partners
Create online workspaces where you can invite insurance partners to collaborate on projects and share insights.
Organize your information
Keep your team organized and informed by categorizing your information by projects, topics, and online workspaces.
Discover employee insight in context
Create an environment where your insurance agents and underwriters feel valued — and begin to share their insights openly.
Build employee and customer loyalty
When you get and keep your team engaged, they turn into loyal brand ambassadors — leading to better customer service and happier clients.
Frequently asked questions about intranet for insurance companies
What if we need help?
All Axero plans include top-level support, free upgrades, and access to our customer community. We also offer Service Level Agreements (SLAs) for customers who need advanced support. Every Axero employee is part of the customer support team — if you're not successful, we're not successful.
Do we get assistance with implementation and onboarding?
Of course. We offer Launch Packages that work with your team to develop an implementation strategy, walk you through the platform, provide technical guidance, and help you use Axero's features to accomplish your goals.
Can we host on-premise, or will you host Axero for us?
We'll host and run your intranet on our servers — no hardware or software management on your end. Each customer gets their own secure, single-tenant installation in our cloud. Prefer more control? You can also deploy Axero on your own infrastructure for ultimate flexibility, deeper customization, and stronger security.
Our company has multiple departments and work sites. Can they maintain their own content?
Yes. Axero makes it easy for individual departments, administrative units, or sites to manage their own content. Set up a Space for each department or project where they can collaborate, share files, and keep track of their schedules. The interface is very intuitive — your team members can step right in without missing a beat.
Can we use a mobile iPhone or Android app?
Absolutely. Axero apps are designed for native integration with Android and iOS. Smartphone and tablet users get a streamlined interface for accessing your intranet. Customers with an active license can download the apps free from the iTunes App Store or Google Play.
What about security and compliance features?
Your security is our priority. We understand that security is an extremely important aspect of your business. It's very important to ours, too. Each Axero customer gets their own independent database — completely separate from every other customer's data. We use state-of-the-art application security, SSL/TLS encryption, daily incremental backups, and hardened operating systems. We're SSAE 16 (SOC 1, SOC 2 Type II) compliant with AES-256 FIPS 140-2 encryption, intrusion detection monitoring, and disaster recovery plans.
Do you support single sign-on (SSO)?
Yes. Integrate SSO across your business applications to simplify access for employees — about 85% of our customers do it. We support Active Directory, ADFS, Azure, SAML, and third-party providers like Okta and OneLogin, as well as social logins. 3rd parties: Onelogin, Okta, Etc. Social logins: Google, Facebook, LinkedIn, X.
Do you support two-factor authentication (2FA)?
Yes. Enable two-factor authentication for an extra layer of security. Supported authenticators include Microsoft Authenticator, Google Authenticator, and Duo Mobile.