Intranet for Insurance
Give agents, adjusters, and underwriters one secure place for policies, claims, and the documents they work from every day — with the version control, permissions, and audit trail a regulated business needs.
Trusted by leading insurance companies
One platform
At most insurance companies, one task means jumping between a handful of disconnected tools: a document system here, a chat tool there, a shared drive for procedures, a directory in HR software, and case tracking in something else entirely. Every seam between them is a place where a policyholder document goes stale or an update never reaches the field.
Axero brings documents, communication, the staff directory, training, and case tracking onto one intranet platform, with a single set of permissions across all of it. Fewer logins for your people, fewer integrations for IT to maintain, and one place where the current answer actually lives.
Your policyholders are waiting anxiously for updates on open claims. With the Cases feature in Axero, your team keeps customers informed and reassured that things are moving. Sort and filter cases by status so you always know the top priority, and managers can assign cases so a claim or customer inquiry never gets lost.
Your team holds a wealth of knowledge about coverage, carriers, and procedures — but you can't tap all their brains at once. Axero collects that expertise into a searchable knowledge base anyone can reference in an instant, so your people help customers faster and with more confidence instead of hunting through email.
Insurance runs on constant onboarding — new agents and adjusters, compliance retraining, license renewals, product rollouts. Axero's built-in LMS delivers training content, onboarding checklists, and required courses right inside the intranet and tracks who completed what. Pair it with required-reading acknowledgements and you can show a compliance officer exactly who has been trained, and when.
No matter what you're insuring — vehicles, homes, businesses, life, health, or disability — your team has a lot to keep up with. Keep company news, rate changes, and industry updates at the forefront with a customizable intranet homepage your people actually want to open at the start of the day.
Mobile
Insurance work happens in the field — at a loss site, a client's office, or between appointments. Native iOS and Android apps put policy details, claims status, the staff directory, and company announcements a tap away, so nobody waits until they're back at a desk to find an answer.
“Working with the Axero team has been a wonderful experience. I started out new to Axero software, but thanks to the helpful Axero Library and the ability to reach out to my Axero rep with questions, learning and training others has been really smooth and stress-free.”
“Axero has been a true partner in procuring and implementing a new intranet service for our organization. They provide rapid support with very knowledge and helpful team members.”
“Axero has been a great platform to learn and use. It is user-friendly and easy to navigate. The support team has also been great and extremely helpful.”
Why insurance companies choose Axero
Keep policies, forms, procedures, and product details in one authoritative place — so agents and adjusters act on current information, not a copy someone saved months ago.
When agents, adjusters, and CSRs all work from the same current policies and procedures, policyholders get the same accurate answer no matter who picks up — no contradictions between offices, shifts, or lines of business.
Share updates directly through Axero, past the barriers of email and location. Get rate changes and procedure updates to the agents and adjusters who need them.
Pull everything on any topic quickly from Axero's centralized knowledge base — coverage details, carrier guidelines, claims procedures — without long searches through email.
Create permissioned Spaces where agency networks, brokers, and MGAs collaborate on the documents meant for them, while internal content stays internal.
Adjusters and agents are often out of the office. Native iOS and Android apps let them check policy details, claims status, and announcements from the field.
Give a distributed workforce a place to connect. Recognition, employee spotlights, and shared wins keep remote and field-based staff engaged, not isolated.
Flag a rate change or revised procedure as required reading and Axero records who acknowledged it and when — turning "we emailed everyone" into a report you can hand to compliance.
Watch a short walkthrough of how agents, adjusters, and underwriters work day to day in Axero.
An insurance intranet has to sit alongside the tools already in place. Axero connects to Microsoft 365, SharePoint Online, OneDrive, and Outlook on the Microsoft side, and Google Workspace, Google Drive, and Google Calendar on the other. Teams, Slack, and Zoom cover day-to-day communication; Dropbox and Box cover files. Single sign-on runs through Active Directory, Azure AD, ADFS/SAML, Okta, OneLogin, and social logins, and two-factor authentication supports Microsoft Authenticator, Google Authenticator, and Duo — so agents sign in with the credentials they already have.
Where a native connector doesn't exist, the REST APIs and webhooks cover it — useful for the policy admin or claims system that no intranet ships an integration for.
Security & deployment
Insurance is regulated and compliance-heavy. Axero is built to protect policyholder records, claims files, and financials — whether we host you or you host yourself.
Industry Recognized Intranet Software
