Axero Solutions

Enhanced Support

Enhanced intranet support to bring your vision to life

Our professional services give you direct access to Axero's years of expertise in all things intranet, helping you hit your goals and transform your business.

Professional services team collaborating on an intranet project.

Professional services

Professional services for your intranet

Axero's Enhanced Support services provide expert, hands-on assistance to help you customize, optimize, and expand your intranet. Whether you are launching, growing, or evolving your platform, our Professional Services team is here for every step.

Design and customization

Your intranet should feel like home for your employees. From custom design mockups and personalized content to widgets and dynamic content, we help you design a platform that reflects your brand.

Configuration and optimization

Whether it's functionality, workflow automation, or navigation, we help you fine-tune your settings and structure so your intranet works exactly the way you need it to.

Seamless integrations

Ensure a smooth, efficient experience for your teams by connecting Axero with the tools you rely on every day—including 3rd-party integrations, custom APIs, and more.

Data migrations and content transfers

Moving from another platform? We make the transition effortless with secure data transfer that preserves historical data, maintains continuity, and streamlines your content structure.

Training and consulting

Empower your team with expert guidance, hands-on training, and strategic consulting to make the most of your intranet. Upskill your teams and build lasting internal capability.

Is it right for you?

Is Enhanced Support right for you?

We partner with a trusted service provider who can assist with standalone projects or individual customization needs. If your needs are one-off rather than recurring, we'll connect you with the right resource.

Enhanced Support

Ongoing partnership
  • Dedicated access to Axero's expert team
  • Recurring hours to maintain, evolve, or optimize your intranet
  • Strategic guidance to shape your long-term intranet roadmap
  • Scales with your business as it grows
  • Priority queue for requests and faster turnaround

One-off Projects

Flexible option
  • Handled via a trusted service provider partner
  • Best for standalone customization or migration tasks
  • No ongoing commitment required
  • We'll connect you with the right resource

In depth

How we can help you

With Axero's Enhanced Support, you gain more than just technical help — you get a trusted partner to execute your vision, solve complex challenges, and tailor your intranet to your organization's unique needs.

Design and customization built around your brand

From custom design mockups and personalized content to dynamic widgets and tailored page templates, we help you build a platform that reflects your brand and enhances the user experience. Match your brand to a tee — no two Axero intranets look the same.

Axero intranet design and customization interface showing branded pages

Training and consulting to unlock your team's full potential

Empower every admin, content creator, and leader with expert guidance and hands-on training. Our consulting goes beyond the basics — we show you what high-performing intranet teams do differently and help you get there.

Smiling team member at laptop receiving Axero training support

What our customers say

Don't just take our word for it

“I've used Axero for close to a decade. There has never been any downtime and none in the last several years. Their help desk is second to none. Axero has everything we want in one place.”
Chuck V.
Chuck V.
President and CEO, Clearify
“The launch of our product with Axero has been nothing short of amazing thus far, and we absolutely could not have succeeded without both their product and their support.”
Sarah K.
Sarah K.
VP Product, PSG
“It has been perfect to understand and navigate—very user-friendly. The staff are responsive and always willing to help find a solution.”
Camryn R.
Camryn R.
POET
“With Axero, we host the TEDx community from around the world under one social platform. Axero's customer service is the best. We always have someone to answer our questions.”
Sina S.
Sina S.
Technical Program Manager, TED
“The best information sharing and collaboration solution. Highly customizable, well-thought-out, and deployment of new features is second to none. The support is amazing.”
Matt R.
Matt R.
Chief Operating Officer, Clear Lake Bank & Trust

Hear what our happy customers have to say.

“Axero has truly elevated our workplace communication game. The platform's design is highly customizable, allowing us to tailor our intranet to fit our unique needs.”

Matt S.

Intuit

“Having used Axero's intranet platform, I can confidently say it's a remarkable tool for enhancing teamwork and communication in our organization. It offers a highly customizable experience that perfectly suits our unique business needs.”

Jade M.

Anytime Mailbox

“Axero is being used for our entire community of 1500 plus. Pros: Flexibility and ease of use. Support. Support. Support. Did I say excellent support?”

Art A.

FDN Practitioner/ IT Support, Detecting Health, LLC

Recognized by the industry

G2 High Performer Winter 2026 badge
Capterra Best Ease of Use 2023 badge
Top Business Software High Achiever Spring 2025 badge
SourceForge Top Performer Spring 2026 badge
Software Advice Front Runners 2023 badge
T3 Tech 200 2025 badge
GetApp Category Leaders 2023 badge