Intranet software for federal, state, local, and government agencies

All Axero plans come with top-notch support, free upgrades, and access to our customer community. We also offer Service Level Agreements (SLAs) for customers who are looking for more advanced support.Our customers tell us our support sets us apart from every other intranet vendor they considered. Everyone at Axero is part of our customer support team and considers making customers happy the most integral part of their job description. Even if a resolution requires a response from senior management, we’ll answer quickly, honestly, and creatively to get the issue solved. If you don’t succeed, we don’t succeed.

Of course! Get your intranet up and running with a Launch Package, where we work with you to develop a strategy for implementing Axero and getting your project off the ground. We’ll walk you through the platform and provide technical guidance, show you how to get around the software, help you think strategically about solving your challenges, and teach you how to use Axero’s features to accomplish your goals.

We’ll host and run your intranet portal on our servers for you, so you don’t have to deal with the hassle of managing hardware, software updates, or security. As an Axero customer, you get your own secure, single-tenant installation of our software and database in our cloud.If you want more control over your intranet platform, you can deploy Axero on your own server infrastructure. On-premise installation gives you the ultimate flexibility in feature options and allows for deeper customization and stronger security.

Yes. Axero is designed to make it easy for individual departments, administrative units, or sites to manage their own content. Set up a “Space” for each department or project where they can collaborate, share files, and keep track of their own schedules. The interface is very intuitive, with no training required—your team members can step right in without missing a beat.

Absolutely! Axero apps are designed for native integration with the Android and iOS operating systems. It provides smartphone and tablet users with a streamlined interface for accessing your company’s intranet. If you have an active license, you can download the Axero apps free of charge from the iTunes App Store or Google Play.

Your security is our priority. We understand that security is an extremely important aspect of your business. It’s very important to ours, too. As an Axero customer, you get your own independent database and instance of the Axero software—and your data is kept completely separate from every other customer’s.We use state of the art application security, SSL/TLS, encryption, daily and incremental backups, and hardened operating systems.

• SSAE 16 (SOC 1, SOC Type II) compliant facilities
• ISO 27001 compliant
• AES-256 and AES-256 FIPS 140-2 Level 3 encryption
• SSL/TLS secure connections
• Vulnerability scans
• Intrusion detection monitoring
• Penetration tests
• Disaster recovery plans
• Incremental and full data backups

Yes. Integrate your own single sign on across your business applications to make life easier for your employees. About 85% of our customers do it. And you can too.

• Active Directory, ADFS, Azure
• SAML
• 3rd parties: Onelogin, Okta, Etc.
• Social logins: Google, Facebook, LinkedIn, X.

Yes. Enable two-factor authentication on your account to add an extra layer of security. With two-factor authorization, intranet admins can rest assured that only your people can access your intranet.

• Microsoft Authenticator
• Google Authenticator
• Duo Mobile