Simplify access to information. Manuals and documentation Employee handbook Documents and files Policies and procedures Company news and announcements
Improve employee productivity. Questions and answers Conversations and collaboration Cases and helpdesk Idea capture and generation Chat and instant messenger
Promote knowledge sharing. Capture, organize, share, and search Employee expertise and skills Organize project assets and results Access intellectual capital Business intelligence
Reduce costs and save time. Self-service portal Best practice replication Mobile access Crowdsource innovation Solve tickets faster
Search and find information, people and resources instantly. The powerful search functionality built right into Communifire quickly and accurately locates whatever you're looking for.
Sit back. Your knowledge base builds itself. As your team creates content with easy-to-use publishing tools such as wiki pages, blogs, articles and discussions, Communifire builds and updates the knowledge base organically.
Relevant answers in the first place your team looks. Communifire is where your team communicates and collaborates daily. Put company information and documents here, and you can rest assured they'll be used.
Use tags and #hashtags to organize your content. Tags give your content context, connect it to related information, and make it even easier to find. Communifire suggests popular tags as you type—and you can even create your own managed tag groups for extra control.
Encourage employees to engage with commenting. Employee engagement only happens when there's two-way communication. Inside Communifire, everyone can comment on just about everything—so you can gather valuable feedback while your employees add to your collective knowledge base.
Filters to surface the content you're looking for. Filter content by publication date, popularity or number of comments. Sort by category, sub-category, date and tags. With so much flexibility, it's easy to find the information and content you need.
Create content approval workflows for publishing. Set your own rules for publishing content, and create workflows that work with your company culture. Employees are empowered to share their knowledge, while roles and permissions limit who can do each step in the workflow.
Use moderation controls to keep content clean. Set up profanity filters to automatically replace prohibited text with your own clean version. Flag inappropriate content for follow-up, and turn on comment moderation to require review before publication.
Give and receive positive feedback Click the "Like" button on your employee's content or comment to let them know you appreciate their input. Your team will feel heard and valued, and you'll reap the benefits with improved employee engagement.
Let people vote on the best content with ratings. Communifire helps your entire organization cut through the clutter with an intuitive interface to rate content. The best content stands out, so it's easy for everyone to find the most valuable resources quickly.
Set expiration dates to review and update content. An intranet is only as good as the content you make available to your employees. High quality, up-to-date content is key. Communifire lets you set expiration dates on your content, so you know when it requires a review or update.
Bulk file upload Uploading your files in Communifire is a breeze. You can drag-and-drop files directly from your desktop or use the Browse option to access the local drives and files on your computer.
Version control With version and document control, you always have the most current file—plus a full history of all changes to the document over time. Need to revert to a previous version of your doc? No problem. You can roll back documents automatically to any previous version with the click of a button.
Check-in / Check-out With the Check-Out feature, you can lock a file when you're working on it, so no one else can make changes in parallel. When your changes are done, you check the file back in, and your new version becomes the latest version.
Document previews See what's inside—without having to download. With Communifire's Online Preview feature, you can view a document's content with one click, right in your browser window.
Required reading This allows you to flag published content as mandatory reading. It also keeps track of employees that have indicated that they've read the content—and gives you a nice report to share with your higher-up's.
Desktop sync Map folders on your computer to as many folders from as many of your Communifire spaces as you like. Files are instantly available on all connected devices that run the File Sync app and on your Communifire web application.
Recycle bin Oops. If you accidentally delete a file or folder, don't worry... it's saved in the Recycle Bin. You can restore or purge files when you need to.
Search inside files Communifire indexes the contents of all text-based files—PDFs, Microsoft Office, Open Office documents, and more—so you can find what you're looking for, and nothing falls through the cracks.
Robust permissions Manage file permissions on a folder-to-folder basis. You control who can see files, download files, update files, and more. File permissions ensure you can secure your documents and give people access to the files that they need.
Notifications Your notifications feed provides you with real-time alerts about updates and activity that is important to you. They let you know what needs your attention—so you can jump back into a conversation, check your reminders, and find out what you may have missed.
Search analytics Know what keywords people are searching for in specific spaces or throughout your entire intranet.
Top content View the number of comments, likes, views, and ratings different content receives. Filter your analytics by space, content type, action type, number of records, or date range.
Content statistics All of your content engagement data displays as graphs so you can visually understand how employees are engaging with content.
Content distribution Review content trends in your intranet—see what types of content are published and set specific date ranges and spaces to pull the information you need.