What is knowledge management software?

Knowledge management software is a management system containing a set of processes that govern the creation, distribution, and utilization of human and company intellect. In the face of communication and data overload, it is important for making decisions, building your business, and cultivating a strong company culture.

Why is knowledge management important?

In every organization, regardless of the size, information is created, captured, shared, and modified. Eventually this information becomes a commodity. Acquiring this information represents a material gain. Information becomes intellectual capital. And that capital can only reach its full potential when it’s made available for the next project management task, process, or product you are working on. This requires recording and storing information in a cohesive way with many knowledge management software applications.

What types of knowledge and content can I manage with Axero?

With the best knowledge management systems—just about anything. You can select from Forums, Wiki, Blogs, Articles, File Sharing, Videos, Spaces (Sub-communities), and Photos, as tools for knowledge capturing and sharing. You can leverage functionalities like User Roles, Content Moderation, and Workflows to monitor content quality. Additionally, Points and Badges create a reward system for employees actively contributing towards knowledge creation and management.

Can we post content, add comments, and ask questions?

Yes. As you capture employee questions and provide answers, this information becomes part of your growing knowledge base of information. Your people can search—through a self-service model—to find the answers and information they need to do their jobs. This saves a tremendous amount of time because people can find what they need, when they need it, without having to reach out to other people in the company.

Can we search our knowledge base software?

Yes. Axero’s search is one of the best knowledge management software search functionalities available because it indexes everything, and it knows who can access what, based on permissions, roles, and spaces. Any content that you put into the knowledge management system becomes searchable. It even allows you to search inside PDFs, word documents, and other files.

Can we search other systems and applications?

Absolutely. We have comprehensive third-party integrations with Office 365, OneDrive, SharePoint online, Google G Suite, Dropbox, and Box. When you connect these third-party applications, all of your documents and files become searchable from inside Axero.

Knowledge Management Solution

Knowledge
at your finger tips

Information is everywhere, yet today’s employees are boggled down with too many places to find it. Simplify your knowledge process by bringing it all together into one single source of truth. Even if files live in other places, you get one central repository tailored to how your entire workplace operates.

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Increase knowledge access and discovery

Say goodbye to scattered information and hard-to-find documents. Uncover the true value of your knowledge by making it findable, accessible, and shareable for your entire organization.

Search with ease

Think of your intranet as your workplace’s personalized search engine. Empower faster decision making and increase productivity with a search that has access to your organization’s knowledge.

Centralize knowledge

Simplify information finding by bringing all of your knowledge together in one place. Integrate with the apps you use or pull in data from other sources.

Find Anything

Accelerate learning curves and expedite the time it takes to find answers with our AI chatbot that serves as your knowledge concierge.

Elevate how knowledge
flows through your workplace

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Distribute information the way you need to

No single workplace operates the same, including you! Axero gives you the utmost flexibility to make knowledge work for you. Distribute targeted information to keep departments armed with knowledge that matters to them.

Unlock the true value of your knowledge

Knowledge bases reimagine how information can be experienced. Bring together complex documents and make them digestible in special digital spaces dedicated to topics and items.

Reach teams with relevant information

Tailor how knowledge is shared throughout your workplace. Create custom and highly granular groups of people to connect them with specific information and workspaces.

Always secure

Confidential information is always protected and only accessible by those who are authorized to see it. Granular permissions and revision histories empower tight control over documents, files, and workspaces, ensuring content that needs to be safeguarded remains that way.

Integrate your intranet with the tools you already use today

Tap into the insights of your employees

Some of the most powerful information isn’t in files and documents—it lives in the minds of your employees. Unlock this trove of insights to fuel a collaborative work environment that opens new doors for your organization.

Bring expertise to the forefront

Experience what a useful employee directory is really all about. Make it easier for coworkers to connect on projects and ask questions with profiles that tell a story. Spotlight current and past projects, company history, and direct reports.

Capture perspectives

Ignite powerful brainstorming sessions and transfer the knowledge employees have into liveable forums that can be shared with others.

Understand who’s who

Dynamically display who’s who in your organization with an org chart that connects names to faces. And faces to departments.

Don’t just take our word for it!

Hear what our happy customers have to say.

“Axero is highly commendable for its exceptional platform and outstanding support services. The platform offers robust features that cater to a wide range of organizational needs, ensuring enhanced productivity and seamless collaboration.”

Abdullah Alipour Jeddi

Digital Platform Associate
OPEC

“Having struggled with outdated systems for far too long, Axero’s platform was a breath of fresh air for our organization. Discovering information is no longer a hassle, allowing us to maximize our focus on support and client interactions.”

Alaina Pratt

EVP Operations
Mostly Human

“Utilizing Axero’s platform has given our organization a foundation for an improved employee experience. The customizable core features have improved the way we share information and communicate with each other.”

Erin McCloskey

Associate Director of IT
Phillips Academy

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Knowledge
at your finger tips