See Axero in Gartner 2020 Market Guide for Intranet SolutionsGartner

Knowledge management software

Access your entire organization’s consciousness.

Centralize all of your documents, resources, and employees in one place. From a smart search to collaboration tools, instantly search, share, and work on projects.

  • Reduce employee questions
  • Organize information
  • Keep employees informed
  • Improve productivity
  • Prevent knowledge loss
  • Accelerate learning
Knowledge Management Software
Rating 4.4/5 | 32 reviews

“A solid solution for a company knowledge base.”

Rating 4.1/5 | 44 reviews

“The integration of social and knowledge sharing.”

Rating 4.41/5 | 32 reviews

“Helps us achieve our goals of collaboration through knowledge sharing.”

See Axero in Gartner Market Guide for Intranet Solutions.

The single source of truth

Harvest intellectual prosperity.

Make it easy for employees to find the information they need so your team can spend less time answering common questions, and more time helping employees succeed.

Create a work environment that is open, direct, trusting, and engaging. Give your employees a place to store intellectual value, get answers, and access company information.

  • Drag and drop file sharing
  • Forums and Ideation
  • Direct chat

So long are the days of buried and mismanaged files. Your intranet becomes the go-to place where employees find the information they need to thrive. Type a keyword or search based on author. When information is in one centralized, searchable hub, your company becomes more efficient.

  • Federated search
  • Custom tags and filters
  • Integration with third party systems

People waste too much time sending and finding emails to track down the information they need. Save time so your teams are more productive by bringing everything your employees need into your intranet. The federated search locates the right document instantly—even if it’s stored in SharePoint or Dropbox.

  • Quick access to information
  • @mentions, chat. and real-time communication
  • Post policies and procedures anywhere

Empower your employees to be more successful. Social tools with built-in collaboration capabilities encourage teamwork and bring information to everyone’s fingertips. Give your workforce access to the information they need and watch your people solve problems more creatively, be more productive, and collaborate like never before.

  • Motivate teams
  • Improve knowledge sharing
  • Custom tags and content management
  • Find information faster
  • Cut down on meetings
  • Eliminate confusion
  • Reduce phone calls
  • 24/7 access
  • Reduce costs, save time
Employee handbook software
Document management

Social Knowledge for your business, not the document graveyard.

Turn your files and documents into a living, interactive archive. Your intranet functions as a smart knowledge management software tool that not only stores files, but allows for collaboration, comments, rating, and searching.

Organize your content on department or team levels. Every group in your organization gets their own space where employees can access their files and directors can upload new documents with ease.

This is document management for the modern digital workplace. Everything you need to share information easily is right here. Drag-and-drop to upload, enable secure file sharing, set super-targeted permissions, and know that version control has your back if you need an older version of the file.

Workflows that bring structure to the workday. Distribute governance and management of documents throughout members of your team. Set expiration dates to notify authors to update content. Make sure the right people can see private files—and others cannot. Keep your intranet content up to date, accurate, and fresh.

Bring findability back to your files by organizing all of your documents in one instantly searchable place. Integrations with popular document management systems, like Sharepoint, Dropbox, and Google Drive make it easy to locate important information.

Integrates with:

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Content management

Content is a commodity.

Your complete content creation suite to publish, share, and collaborate. Powerful, modern and easy-to-use tools make it easy to post content and centralize your organization’s knowledge. With quick access to the answers they need in the format they want, employees are empowered to make better decisions, faster.

All the tools you need to reach your employees with impactful content. Create, manage, and publish many different content types without the need for IT. More control in the hands of content creators.

  • Articles and news
  • Blogs
  • Announcements
  • Videos
  • Required reading
  • Ghostwriting
  • Expiration and future publishing
  • WYSIWYG rich editor
  • Drafts

After you create your message, know your people will see it. Deliver content to employees through various channels with quick and instant notifications that don’t disrupt the workday. Bypass mundane emails with quick and instant updates that puts information front and center.

  • Activity streams
  • Email digests
  • Push notifications
  • Native mobile apps

Now that your information is under one roof, support multiexperiences for employees across your company. Create destination sites dedicated to content and collaboration.

  • Employee portals
  • Knowledge bases
  • Communication hubs
  • Project spaces

Stay on top of your content with approval workflows. Set up a series of moderation steps where content must be approved before it gets published. Add expiration dates to notify authors to update information. Keep your content fresh, relevant, and organized with intuitive tools that works with you.

Everyone has a role in your organization. Reflect these responsibilities in your intranet. Give directors managing access to content so they can delegate content projects and approve announcements.

  • Set future publishing dates
  • Set content expiration dates
  • File version control
  • Roles and permissions
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Knowledge management

A living library.

Get your whole team engaged and pulling together with one centralized platform that ties together your content and conversations. Attach files, embed videos, and upload photos. Extend the conversation in comments and create a wiki for company information.

Put all your manuals, documentation, and information on your intranet where it’s easy to find and employees know where to access. Roll back to older versions at anytime with the version history feature and co-edit documents to keep content accurate and fresh.

  • Product library
  • Branding guide
  • Agenda and meeting itineraries
  • How-to’s and policy docs

Post your company policy and procedure documents where people can easily find it. Enable comments and likes to get feedback. Set expiration dates to notify authors to update documents or schedule reevaluation meetings.

  • Employee handbook
  • Legal documentation
  • Security compliance FAQ

Tap into the minds of your employees and crowdsource innovation. Start a topic with our ideation tool and let people vote and comment. Segment ideas with categories, tags, highest voted, most recent or viewed, and most comments. Give your people a platform to explore their creativity, give voice to their vision, and surface the best thoughts, opinions and ideas.

Content doesn’t have to live in a search index—it can have its own space in your digital workplace. Have resource spaces for your people. Upload training manuals, videos, and onboarding materials in a dedicated area where everyone knows to go. Cultivate employee prosperity and give them the ability to discover opportunities to improve their careers.

  • Onboarding center
  • Career advancement corner
  • Internal networking space

Stream videos anywhere on your intranet. Set aside space for a company video library or take your content to the next level by embedding videos into your articles, blogs, and wikis. Stream videos to your desktop or mobile devices. Send an @mention to show a colleague or share via direct chat.

  • Training videos
  • CEO communications
  • Safety guides
  • Company YouTube stream
  • Faster decision making
  • Improved agility
  • Quicker problem solving
  • Capture expertise
  • Better communication
  • Reduce time searching
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Enterprise search

The joy of discovery.

Your intranet knows what you’re searching for before you do. Virtually any type of document is fully indexed and retrievable in milliseconds. Extensive filtering lets you further target your search by space, location, content type, and tags. Search isn’t just smart, it’s fast and powerful, too.

Free your files from platform madness with one search that finds everything you need. Search across your entire enterprise, third party applications, and legacy systems. All of your company knowledge is instantly searchable in your intranet—freeing time and making teams more productive.

  • Extensive filter options
  • Integrate with third party software
  • Custom tags
  • Content management

Easy access to information makes for a seamless workplace experience. Search for information on the global search or browse through files in a specific space. Preview documents without having to download them and share away!

  • Intelligent navigation
  • Quicklinks to relevant info
  • Launch pad to 3rd party apps

Display information where employees will see it—and how you want it to look. Drag-and-drop your navigation tabs to important content to help your employees find what they need. Add custom labels and choose from hundreds of icon images or upload your own.

Bring all your tools together—even third party apps. Use your launchpad to setup quick-links to external sites and apps so everything your people need is front and center. Customize logos and buttons with easy-to-use customization tools, so your launchpad looks how you want.

  • Click to launch Zoom
  • Access payroll
  • Jump into your CRM
  • Navigate to your HRIS

Create a customized search experience for your employees. You can tag and categorize all content in your intranet in a way that works for your employees. When it’s time to find a document, use your extensive filtering and sorting controls to drill down to find what your’re looking for, and share in your communication channels.

  • Custom tags
  • Search analytics
  • File sharing
  • Custom filtering options
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Social interaction

Discussions are SO knowledgable.

Unify your team and engage them in important conversations. Mark a thread on a post as an answer to the original question, and it’s automatically added to your searchable knowledge base. Now you’ve got a content bank your employees can rely on now, and well into the future.

Create a space for each division in your business. Set one up for Human Resources to host company policy information. Give Marketing and Sales their own space to collaborate on leads. You can even have a space for critical content or company initiatives.

  • One place to communicate
  • Customized experience
  • Segmented file library

Connect, chat, and collaborate. Give your people the power to self-organize into project teams. Setup secure online workspaces where you can collaborate on tasks, share files, and communicate like you’re all in the same room.

  • Team workspaces
  • Private spaces
  • Built-in chat and communication tools

Share what you’re working on and see what others are doing, too. Personal and space activity streams are real-time feeds of what you’re working on and who you’re working with. Post status updates to let everyone know what’s up, and include @Mentions and #hashtags to add more value and context to your discussions.

  • Personal activity streams
  • Group activity
  • Custom streams
  • Comment and like posts

Stop sending emails that no one reads. Real-time notifications on desktop and mobile give employees the heads up of important messages without interrupting their workflow. Reach your deskless workers with push notifications so no one misses a beat.

  • Reduce unnecessary emails
  • Real-time updates
  • Desktop and mobile push notifications

Make work an engaging environment. You can comment and like just about everything, from blog posts and wikis to status updates, videos, and even other comments. Rate content and leave your sentiment. The most valuable feedback happens when people talk—that’s why you can easily search for chats when you need them later.

  • Follow content or discussions
  • Content engagement analytics
  • Sentiment analysis
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Client success stories.

Frequently asked questions.

Knowledge management is a set of processes that govern the creation, distribution, and utilization of human and company intellect. In the face of communication and data overload, it is important for making decisions, building your business, and cultivating a strong company culture.

In every organization, regardless of the size, information is created, captured, shared, and modified. Eventually this information becomes a commodity. Acquiring this information represents a material gain. Information becomes intellectual capital. And that capital can only reach its full potential when it’s made available for the next task, process, project, or product you are working on. This requires recording and storing information in a cohesive way with knowledge management software.

Just about anything. You can select from Forums, Wiki, Blogs, Articles, File Sharing, Videos, Spaces (Sub-communities), and Photos, as tools for knowledge capturing and sharing. You can leverage functionalities like User Roles, Content Moderation, and Workflows to monitor content quality. Additionally, Points and Badges create a reward system for employees actively contributing towards knowledge creation and management.

Yes. As you capture employee questions and provide answers, this information becomes part of your growing knowledge base of information. Your people can search—through a self-service model—to find the answers and information they need to do their jobs. This saves a tremendous amount of time because people can find what they need, when they need it, without having to reach out to other people in the company.

Yes. Communifire’s search functionality is one of the best available because it indexes everything, and it knows who can access what, based on permissions, roles, and spaces. Any content that you put into the system becomes searchable. It even allows you to search inside PDFs, word documents, and other files.

Absolutely. We have comprehensive integrations with Office 365, OneDrive, SharePoint online, Google G Suite, Dropbox, and Box. When you connect these third-party applications, all of your documents and files become searchable from inside Communifire.