Intranet Implementation Services

Intranet implementation process

Our implementation process is designed to get you up and running, quickly and confidently. We work side-by-side with your team to build a customized onboarding experience that aligns with your business goals, timelines, and team structure. Whether you’re launching a company-wide hub or rolling out in phases, your dedicated Axero team will guide every step.

Here’s what a typical implementation looks like:

What We Plan

What We Build

Who Thrives

1. Establish Project & Site

What We Plan

Meet your Account Team and get aligned on goals and timeline. You’ll receive full admin training on platform basics so your team feels empowered from the start.

What We Build

Provision your chosen domain and apply initial branding

Who Thrives

Site Admin
Engagement Manager
Project Managers

2. Homepage & Navigation

What We Plan

The focus is on your homepage and the navigation experience. We’ll collaborate on homepage design and layout using Page Builder and also train your team to use templates and widgets.

What We Build

The design and configuration of your homepage

Who Thrives

Site Admin
Engagement Manager

3. Site Architecture

What We Plan

Outline how to organize your site into Spaces for departments, teams, or resources. We’ll work with you to define roles, permissions, and access levels.

What We Build

Set up spaces

Who Thrives

Site Admin
Engagement Manager

4. Content Management

What We Plan

Define your content strategy and governance model to ensure knowledge is organized and accessible. We’ll show your team how to create, tag, review, and publish content.

What We Build

Initial content placeholders

Who Thrives

Site Admin
Engagement Manager
Project Managers

5. Adopt & Engage

What We Plan

We’ll cover effective communications and engagement best practices with email digests and people-centric tools, such as recognition and gamification.

What We Build

Together, we’ll configure notifications, schedule announcements, and create awareness campaigns

Who Thrives

Site Admin
Engagement Manager

6. User Provisioning

What We Plan

We work with your team to configure user roles, profiles, (and SSO if applicable), ensuring everyone has the right access across the platform. We’ll also run through org chart and profiles.

What We Build

Users and personas

Who Thrives

Site Admin

“Working with Axero has been an absolute pleasure. Right from the start, their team demonstrated incredible knowledge and warmth. They rapidly set us up with a new intranet platform that fits our unique requirements. Their strategic approach to implementation, combined with quality support, made them a true partner in our digital transformation. It’s been a seamless experience!”

Jesus Rivera

Internal Communications Manager, University of Wisconsin–Madison

“The support services provided by Axero are both responsive and highly efficient, demonstrating a deep commitment to customer satisfaction. This combination of a powerful platform and superior support underscores Axero’s reputation as a leading choice for businesses seeking to optimize their operations and communication strategies.”

Abdullah Alipour Jeddi

Digital Platform Associate, OPEC

“The bi-weekly meetings with our business account manager have been invaluable, ensuring seamless communication and support. Axero’s commitment to improving our internal communication and employee engagement is palpable and effective.”

Gabrielle deBruler

Social Media Coordinator, America’s First Federal Credit Union

“Working with Axero has been an impressive journey. Their dedicated team is incredibly attentive and handles any issues swiftly, ensuring minimal disruption. The platform itself is a powerhouse, and the customization options allowed our organization to tailor it to our unique needs.”

Tatiana Pacheco

Policy and Procedures Manager, Mariner Finance

“With Axero, we host the TEDx community from around the world under one social platform. Axero’s customer service is the best. We always have someone to answer our questions.”

Sina Sima

Technical Program Manager, TEDx

What sets our implementation process apart

Axero’s flexibility and scalability sets us apart from every other solution on the market. That’s why our team takes a collaborative approach during implementation and beyond! Every feature and strategy is aligned to your unique business objectives—so you get the most value out of your intranet.

Invested team

You get a Technical Account and Client Success Manager who works with you throughout implementation. Our team are Axero employees, not third party vendors, who are invested in your success throughout our entire partnership.

We build, train, and support

Your Technical Account Manager works with you to build your site. Unlike our competitors, we have no limits for training and launch, and we jump start your progress by going hands-on configuring your site.

Immediate and long-term value

We’re committed to ensuring your intranet is a dynamic asset that delivers maximum value. We focus on measurable outcomes and future adaptability by working with you to develop specific strategies tailored to your objectives.

Don’t just take our word for it!

Hear what our happy customers have to say.

“Axero is highly commendable for its exceptional platform and outstanding support services. The platform offers robust features that cater to a wide range of organizational needs, ensuring enhanced productivity and seamless collaboration.”

Abdullah Alipour Jeddi

Digital Platform Associate
OPEC

“Having struggled with outdated systems for far too long, Axero’s platform was a breath of fresh air for our organization. Discovering information is no longer a hassle, allowing us to maximize our focus on support and client interactions.”

Alaina Pratt

EVP Operations
Mostly Human

“Utilizing Axero’s platform has given our organization a foundation for an improved employee experience. The customizable core features have improved the way we share information and communicate with each other.”

Erin McCloskey

Associate Director of IT
Phillips Academy