Hands-on, tailored implementation experience
Your success is our success. We support and work with you on every step, every milestone.
Intranet implementation process
Our implementation process is designed to get you up and running, quickly and confidently. We work side-by-side with your team to build a customized onboarding experience that aligns with your business goals, timelines, and team structure. Whether you’re launching a company-wide hub or rolling out in phases, your dedicated Axero team will guide every step.
Here’s what a typical implementation looks like:
What We Plan
What We Build
Who Thrives
1. Establish Project & Site
What We Plan
Meet your Account Team and get aligned on goals and timeline. You’ll receive full admin training on platform basics so your team feels empowered from the start.
What We Build
Provision your chosen domain and apply initial branding
Who Thrives
Site Admin
Engagement Manager
Project Managers
2. Homepage & Navigation
What We Plan
The focus is on your homepage and the navigation experience. We’ll collaborate on homepage design and layout using Page Builder and also train your team to use templates and widgets.
What We Build
The design and configuration of your homepage
Who Thrives
Site Admin
Engagement Manager
3. Site Architecture
What We Plan
Outline how to organize your site into Spaces for departments, teams, or resources. We’ll work with you to define roles, permissions, and access levels.
What We Build
Set up spaces
Who Thrives
Site Admin
Engagement Manager
4. Content Management
What We Plan
Define your content strategy and governance model to ensure knowledge is organized and accessible. We’ll show your team how to create, tag, review, and publish content.
What We Build
Initial content placeholders
Who Thrives
Site Admin
Engagement Manager
Project Managers
5. Adopt & Engage
What We Plan
We’ll cover effective communications and engagement best practices with email digests and people-centric tools, such as recognition and gamification.
What We Build
Together, we’ll configure notifications, schedule announcements, and create awareness campaigns
Who Thrives
Site Admin
Engagement Manager
6. User Provisioning
What We Plan
We work with your team to configure user roles, profiles, (and SSO if applicable), ensuring everyone has the right access across the platform. We’ll also run through org chart and profiles.
What We Build
Users and personas
Who Thrives
Site Admin
“Working with Axero has been an absolute pleasure. Right from the start, their team demonstrated incredible knowledge and warmth. They rapidly set us up with a new intranet platform that fits our unique requirements. Their strategic approach to implementation, combined with quality support, made them a true partner in our digital transformation. It’s been a seamless experience!”
Jesus Rivera
Internal Communications Manager, University of Wisconsin–Madison
“The support services provided by Axero are both responsive and highly efficient, demonstrating a deep commitment to customer satisfaction. This combination of a powerful platform and superior support underscores Axero’s reputation as a leading choice for businesses seeking to optimize their operations and communication strategies.”
Abdullah Alipour Jeddi
Digital Platform Associate, OPEC
“The bi-weekly meetings with our business account manager have been invaluable, ensuring seamless communication and support. Axero’s commitment to improving our internal communication and employee engagement is palpable and effective.”
Gabrielle deBruler
Social Media Coordinator, America’s First Federal Credit Union
“Working with Axero has been an impressive journey. Their dedicated team is incredibly attentive and handles any issues swiftly, ensuring minimal disruption. The platform itself is a powerhouse, and the customization options allowed our organization to tailor it to our unique needs.”
Tatiana Pacheco
Policy and Procedures Manager, Mariner Finance
“With Axero, we host the TEDx community from around the world under one social platform. Axero’s customer service is the best. We always have someone to answer our questions.”
Sina Sima
Technical Program Manager, TEDx
What sets our implementation process apart
Axero’s flexibility and scalability sets us apart from every other solution on the market. That’s why our team takes a collaborative approach during implementation and beyond! Every feature and strategy is aligned to your unique business objectives—so you get the most value out of your intranet.
Invested team
You get a Technical Account and Client Success Manager who works with you throughout implementation. Our team are Axero employees, not third party vendors, who are invested in your success throughout our entire partnership.
We build, train, and support
Your Technical Account Manager works with you to build your site. Unlike our competitors, we have no limits for training and launch, and we jump start your progress by going hands-on configuring your site.
Immediate and long-term value
We’re committed to ensuring your intranet is a dynamic asset that delivers maximum value. We focus on measurable outcomes and future adaptability by working with you to develop specific strategies tailored to your objectives.
Don’t just take our word for it!
Hear what our happy customers have to say.
“Axero is highly commendable for its exceptional platform and outstanding support services. The platform offers robust features that cater to a wide range of organizational needs, ensuring enhanced productivity and seamless collaboration.”
Abdullah Alipour Jeddi
Digital Platform AssociateOPEC
“Having struggled with outdated systems for far too long, Axero’s platform was a breath of fresh air for our organization. Discovering information is no longer a hassle, allowing us to maximize our focus on support and client interactions.”
Alaina Pratt
EVP OperationsMostly Human
“Utilizing Axero’s platform has given our organization a foundation for an improved employee experience. The customizable core features have improved the way we share information and communicate with each other.”
Erin McCloskey
Associate Director of ITPhillips Academy
info@axerosolutions.com
1-855-AXERO-55
401 Park Avenue South
10th Floor
New York, NY 10016
+1-855-AXERO-55
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