Intranet Software for Employee Use
With Communifire you get a powerful, trusted social intranet platform tailored to how you already work. And it's so easy-to-use you can get your organization on-board by the end of next week.
We'll walk you through the product and answer any questions you have.
Imagine the ease of collaboration. The free flow of conversation. The sharing of knowledge. This is your social intranet powered by Communifire.
"Communifire connects our 3500+ employees from 16 countries in 42 different offices, and it's like we are all working from the same room."
Discover why organizations are hooked on Communifire.
Communifire lets you unlock the benefits of a true social intranet platform for your business.
Increase transparency throughout your organization.
No bottlenecks. No silos.
Build an internal, best-practice knowledge base.
The single source of truth.
Collaborate on projects and tasks.
Never miss a milestone again.
Spark employee engagement.
Give your people the tools to engage themselves.
Publish internal communications and reduce email.
Keep everyone informed.
Organize your files and documents.
Make them easy to access and easy to find.
Manage schedules and events.
Keep everyone on track with calendars.
Simple customization. 100% flexible.
Launch in days, not months.
"The Communifire product is a stellar solution. I really wanted to thank you for everything you have done for us and the team here at OpenText."
FEATURES & BENEFITS
Use search to instantly find people, documents, and conversations across your organization. Smart search indexes everything. User profiles include personal, work, and contact information, an activity stream, an index of the content they've authored, their relationships, and the spaces and groups they are a part of.
Quickly find the people you need with your new company directory. Fine-grained search options lets you filter on department, location, job title, and more. Reach out to them immediately and work with speed and precision.
As easy as Facebook. See who's online right now, and click their pic to start a convo. Get help instantly to solve problems or brainstorm solutions fast.
Quickly and visually understand and navigate your organizational structure. See who reports to whom. Communifire updates your org chart automatically, so you can focus on more important tasks.
The bigger your organization, the harder it is for people to connect with counterparts in other departments.
Communifire powers connections - and the relationships they create - by showing you who's who and how you might know someone. Learn about your team. Understand the person behind the role. And turn weak ties into strong bonds.
No matter where you're at in Communifire, and no matter what you're doing, you can connect with everyone immediately. Hover over anyone's profile photo or name... and you'll see their rank in the community... and a message button that lets you contact them directly.
Too many communications get lost in one-way emails. Communifire activates three-way communications. Leaders to teams. Teams to leaders. And teams to each other. Most. Engaging. Intranet. Ever.
Target your message to specific groups, spaces, or departments. Everyone gets only the information relevant to them and everyone knows what's going on.
Communifire lets everyone measure the reach, sentiment, and overall impact of your communications. At a glance you can see how many people read your announcement, who viewed your blog post, and which coworkers confirmed their required reading.
Opt-in or out of daily and weekly activity emails. They're sent at the end of each day detailing the latest activity that happened within all of your spaces.
"Required Reading" allows you to flag your content as mandatory reading. Employees click the "I have read this" button and you can track it through analytics.
Increase transparency in your organization by keeping everyone in the know. Communifire's internal communication tools make it easy for you to publish news, announcements, and updates.
Give your employees a voice and a channel for dialog with comments, "like" buttons, and rating controls.
"Customer support with Communifire is one of the best I've experienced on any online platform. My question was answered almost immediately after posting in the forums, and I had a solution to my problem in less than 5 minutes."
"Customer support with Communifire is one of the best I've experienced on any online platform. My question was answered almost immediately after posting in the forums, and I had a solution to my problem in less than 5 minutes."
Don't waste time, effort and resources uploading files in one place and collaborating in another. Discover true collaboration entirely within Communifire. Every document becomes a hub of likes, comments, follows, and ratings.
The folder browser displays a file system tree, which makes it easy for you to navigate through folders sub-folders and files.
The document and online file sharing section gives you all the file management functionality of a file browser.
You can create folders, delete, rename, copy, cut and move files as you would on your computer.
Version history lets you view and compare all revisions that people made to a file or document.
You can restore an earlier version of the file.
Each document or file gets its own page, stocked full of information about the document. The detail page enables you to view all of the details, information, and meta data for the file. It also gives you the opportunity to preview the file and look at what's inside before taking the time to download it.
You can preview PDF's, Word Docs, Excel Spreadsheets, PowerPoints, all of the Open Office formats, Text files, and if you have uploaded audio or video files, you can listen and watch them too.
Comments can be added to any file, allowing users to leave specific details that might be important for the rest of the team.
Simply click the comment icon or scroll to the comments section at the bottom of the page to spark a discussion.
Set permissions on folders to decide who can see what. Lock them down or open them up so everyone can access your documents. Communifire gives you a fine-grained, role based permission matrix to manage access to different parts of the system. You have full control.
Uploading your files is a breeze. A quick "Upload Files" button opens a window where you can drag-and-drop files directly from your desktop. You can also choose to open the file browser to access the local drives and files on your computer, which simply lets you select the files you need to upload.
When you check out a file, the file is locked, and no other user will be able to upload a newer version (overwrite the file).
When you check in the file, you will be prompted to upload a newer version to replace the original file. The file, after being checked in, will be available for other users to download.
Communifire File Sync keeps all your files in sync, giving you the freedom to work on your files anywhere, even on multiple computers, with the confidence that you will have access to the most up-to-date files you need.
You can map folders on your computer to as many folders from as many of your Communifire spaces as you like. Files are instantly available on all your connected devices.
Oops. If you accidentally delete a file or folder, don't worry... it's saved in the Recycle Bin.
The Recycle Bin folder contains the files you delete. You can restore or purge files from the Recycle Bin.
Communifire's smart file search remembers everything, so you don't have to. It knows what you're allowed to find and helps you find it, instantly. It automatically indexes all of the files you publish, the file name, description, tags, and even the contents of any PDF, Microsoft Office & Open Office documents.
Does content exist if no one can find it? Now every document and conversation is findable through a simple search or intuitive navigation, unless you make it private. No more version control worries, either. It's built-in. Share blog posts, articles, intranet wiki pages, photos, videos, or any other type of content you may have.
Communifire is designed to handle all kinds of content types for you, from articles, blogs, and wiki pages, to photos, videos, ideas, and discussions.
Publishing is simple, anyone can do it because Communifire makes it easy. You can publish the following types of content:
Communifire makes it easy to create and manage content. Publish, share and collaborate like never before with modern, easy-to-use intranet content management tools. Make better decisions thanks to centralized knowledge. And empower employees by giving them the information they need in the format they want.
An intranet is only as good as the content you make available to your employees. High quality, up-to-date content is key. Communifire lets you set expiration dates on your content, so you know when it requires a review or update.
Cut through the clutter and let people vote on the best content.
Communifire provides an intuitive and easy-to-use interface to rate content. This allows the best content to stand out, making it easy to find valuable resources, information, and knowledge.
Everything is just a click away. The search remembers everything, so you don't have to. It's super smart, because it knows what you're allowed to find and helps you find it, instantly. Communifire automatically indexes all of the content you publish, including wall posts, comments, and the contents of any PDF, Microsoft Office & Open Office documents.
Use the extensive filter to target your search by space and location, by content type, and tags. You can even create your own search filters by using managed tags.
Communifire's search is powered by the extremely rich, flexible, and powerful Elastic full-text search toolkit, which can index practically any type of text document and retrieve it for you in milliseconds.
You can set up a sequence of approvals or workflows that content must pass through before it's visible.
Empower an employee to write the corporate blog, but have it checked over by someone in a particular role before making it public. Or allow anyone to create a space, but have it go through an approval process before it goes live.
You can set up as many approval steps as you need in your Workflows, which are defined uniquely by content type and for each space, giving you maximum flexibility.
Communifire will happily organize all your content for you. But if you want to give it a hand, you can take advantage of the powerful custom Tag Manager.
All of the content in Communifire, from blogs and wikis to photos and discussions, can be tagged with keywords. You can also add tags to comments and wall posts using the #hashtag.
Tags give your content and conversations context, and makes everything easier to find when searching, while at the same time, connecting you to similar information on the same topic.
Communifire knows what you're thinking as you type, it suggests popular tags for your content ... and you can even create your own Managed Tag Groups, too.
Setup spaces to bring people together for a project, a specific topic, an interest group, or for connecting company departments. Now you can keep everything organized. Create a space for HR to share company documents, company news, and collaborate on projects. Setup a space for your IT department to host a help desk where everyone can submit their requests. Connect your sales and marketing teams to collaborate freely on new campaigns and hot leads. Everything's easy to find and nothing ever gets lost.
Let anyone join a public space. People can easily search your intranet to find a space or browse the listing of your company's public spaces. Great for knowledge bases, communities and FAQs.
Private spaces keep certain content, conversations and projects between selected people. Ideal for personal projects, departments, "top secret" task forces, functional groups and sensitive topics, like employee reviews.
When you set up a space for a topic, project, campaign or department, you give everyone involved a central hub. Fill the hub with task lists, shared calendars, videos and articles. Let members chat, generate ideas and problem-solve. It's like creating a war room, filling it with a curated library, and inviting just the right people to discuss, work and grow your business.
Create a space for each of the separate departments or divisions within your business. Set one up for Human Resources to host company policy information, keep new employee packages organized, and answer your employee HR related questions. Give Marketing & Sales their own space to collaborate on leads, share sales tactics, and manage their daily to-do lists.
Smarter navigation makes you more productive. We designed Communifire to be highly intuitive, so you'll worry less about the software and spend more of your time on what matters most to you.
Your spaces are accessible from any page. It takes just 2 small clicks to get wherever you're going. If you have lots of spaces, just type a few characters into the autofilter-search box and it will find the space you're looking for.
Never miss a milestone again. By bringing the right people together to discuss a task, work on the same docs and share ideas, Communifire's collaboration software gives you what others only promise.
Cases let your team work toward goals and get things done. Create, tag, assign, and track a project through to completion. And easily sort and filter cases by color so a quick glance is all it takes to know the status.
Bypass email with real-time conversations. Drag and drop a file into chat to share it. Strike up conversations with individuals, or bring entire groups into the mix. Crowd-source ideas with voting, or take your organization's pulse with a poll or survey.
Put an end to back-and-forth scheduling emails.
Discussion forums, the heart of old-school online communities, still have a value and purpose for collaboration today. They let you quickly engage groups of people in an open discussion and crowdsource answers to a question or insight about a topic.
Give in to delegation. Assign a task and consider it done. You're no longer a bottleneck. Who's doing what is no longer a mystery. Best of all, it's no longer just you.
Capture the best thoughts and ideas from your employees, customers & partners. Then use voting to surface and elevate ideas. With voting & social sharing built in, you'll quickly find ideas worth acting on. And you can add these features to any wiki, forum, poll or blog.
Put information right where people can find and take action on it. Roles and permissions give you fine-grained control over your content. So you can ensure employees have access to the most-relevant spaces, while they aren't distracted by others.
This is your home for all the latest updates in your organization. It's microblogging and a news feed in one--a real-time stream of all the latest developments, content and conversations you care about. Post status updates to let everyone know what's up, and include @Mentions and #hashtags to add more value and context to your discussions.
The real-time Activity Ticker keeps you informed about everything and everyone you're connected to.
The Activity Ticker also includes updates about content you may not be following. This expands the information you have access to and helps you connect with information and people that may interest you.
@Mentions are a great way to get someone's attention or direct other employees to a specific user. When you tag a person with an @mention, they'll get a notification.
You can also @mention content. Type the name of a file, article, or other content type after the @ symbol, and select the content you want to @mention from the menu that appears.
Notifications give you quick access to everything about you. And they help you act efficiently by letting you know what needs your attention.
Behind the scenes, we've specially designed notifications to be incredibly fast and scalable. So you get the updates you need in real time without having to refresh your page. That means you can focus on what matters most and take action the moment it's needed.
You can comment on just about everything, from blog posts and wikis to status updates, videos, and even other comments.
Open up discussions and make content more engaging, improve documents, and converse with anyone about anything.
Quite often, the most valuable feedback and knowledge building happens in your comments. That's why we designed them to be easily searched when you need to find them later.
Imagine that your employees actually find value in visiting your intranet homepage. Stock it with information automatically from different departments and spaces. Provide access to useful links, resources, and other systems. Highlight featured content and bring the best to the surface. Remember, this is your homepage, not someone else's concept with your logo on it.
It's as easy as drag-and-drop. Your homepage is powered by the Communifire PageBuilder, the most advanced and easy-to-use tool on the market. It's intelligently designed to make building your homepage a breeze. It's extremely flexible, too, allowing you to make updates on the fly.
Post news, updates, and required reading to your homepage so everyone sees it once they login. Your employees will be better informed on what's happing inside your organation. Provide a list of the most common forms, documents, and policies for easy access.
Add a Launchpad widget to your intranet that allows your employees to navigate to external applications you use in your business. Since Communifire becomes the first place people login when they get to work, the Launchpad makes it easy for them to get where they're going.
Your homepage is the most important page on your intranet. Communifire gives you the tools, out-of-the-box, to create a beautifully designed, and easy to use homepage. This gives your employees confidence in using your intranet and makes it simple for them to find the information they need to do their jobs.
Make it a navagation hub. When people have quick access to the information they need to do their job, they're more productive and more engaged.
By highlighting key people in your organization, employees will know who they can reach out to for questions and advice. The points system and rank images help to identify power users in your intranet. Since the points are powered by participation, you'll also know which employees are the most active in your intranet.
Today's organizations are no longer challenged with the complexities of managing their intranet, hardware, and the underlying infrastructure. Now every organization can accelerate their shift to higher productivity with Communifire.
We'll host and run your intranet portal on our servers for you, removing the hassle of managing the hardware, updates, and security. Each Communifire customer gets their own single-tenant installation of the software and database in our cloud. We do this for your security.
Alternatively, you can deploy Communifire on your own server infrastructure for more power and control over your intranet platform. On premise installation gives you the ultimate in flexibility options, through better collaboration, deeper customization, and stronger security.
Integrate your own single sign on across your business applications to make life easier for your users. About 85% of our customers do it. And you can too.
Communifire gives you a robust administrative dashboard, so you can update settings, manage members, and moderate content. And it contains a vast array of tools to keep your intranet portal running smooth.
Your security is our priority. We understand that security is an extremely important aspect of your business. It's very important to ours, too.
Single Tenant Architecture
Each customer gets their own independent database and instance of the Communifire software -- each customer's data is completely separate from one another.
Secure Connections & Encryption
Communifire SaaS and Self-hosted installations can be secured with SSL/TLS. Passwords are encrypted using AES Rijndaehl algorithm (with proper hashing) and query string parameters are encrypted when necessary.
Communifire uses a fine-grained, role based permission matrix to manage access to different parts of the system. Permissions are mapped to roles, and each user can have multiple roles.
Backups & Recovery
For SaaS customers, we take daily and incremental backups of the software and database. Each customer's backup is completely separate from one another. Self-hosted customers can easily set up their own backup options.
Hardened Operating Systems
System installation using hardened, patched OS to provide ongoing protection from exploits. Dedicated hardware firewall. Intrusion detection services to protect against unauthorized access. Distributed Denial of Service mitigation systems.
Data center access is limited to authorized data center technicians. Security camera monitoring. Biometric scanning for controlled data center access. 24x7 onsite staff. Unmarked facilities to help maintain low profile.
All Axero employees are trained on security and privacy procedures. Access to confidential information and hardware infrastructure is restricted to authorized personnel only.
Need even more? Plug in your own security provider and encryption algorithms.
Communifire is incredibly friendly to all sorts of different integrations. There's really no limit.
Use single sign-on features, the built-in Open API, and the powerful REST layer to push news and content into your activity streams and notifications. You can also pull data from Communifire into other systems.
Fuel your internal teams and allow them to execute on the work they do everyday. No other platform gives you so much choice and flexibility.
Setup spaces and groups for your employees to work together. Give them the tools they need to do their day-to-day jobs better, faster, and more efficiently.
There's a lot you can do to engage employees. Putting your company on Communifire is an excellent start that will give you a series of quick wins from the first week.
When your employees work together, and when they have the right tools to do their jobs well, they will naturally become more engaged and productive in their work.
You have a few choices in the intranet software space. Naturally, we think you should choose ours. Here's why.
Communifire combines communication, knowledge sharing, and collaboration tools into one unified platform, in one secure location. Why do you need five different accounts with five different companies when you can have it all integrated and working together?
Communifire is the only social intranet software platform built on a flexible architecture. This means that you can successfully use it right out-of-the-box. And when your company grows, you can customize it to fit your needs, because Communifire grows with you.
We'll help you set it up, customize it, and get up and running. Everyone at Axero is part of our customer support team and considers pleasing customers as the most integral part of their job description. Our success is tied directly to your success, so it's our job to meet your expectations.
We'll host and run your intranet on our servers for you, removing the hassle of managing the hardware, updates, and security. But if you'd rather host it yourself, you can.
Easily customize the look and feel of your site by uploading a logo and updating a few settings. For advanced control, you can include your own CSS styles and HTML layouts.
See for yourself. This social intranet software is easy to tailor.
You could go live as early as next Friday. Really.
See why 99% of Communifire customers are still actively using the platform after 5 years.
Questions? Call us at 1-888-976-4446