Invested team
Your dedicated Axero team includes a Site Admin Engagement Manager and Project Managers who are with you at every step — not just at kickoff. We're invested in your long-term success, not just your go-live date.
Implementation & Design
Hands-on, tailored implementation experience
Your success is our success. We support and work with you on every step, every milestone.
Our process
Intranet implementation process
Our implementation process is designed to get you up and running, quickly and confidently. We work side-by-side with your team to build a customized onboarding experience that aligns with your business goals, timelines, and team structure. Here's what a typical implementation looks like:
1. Establish Project & Site
What We Plan
Meet your Account Team and get aligned on goals and timeline. You'll receive full admin training on platform basics so your team feels empowered from the start.
What We Build
Provision your chosen domain and apply initial branding.
Who Thrives
Site Admin Engagement Manager Project Managers
2. Homepage & Navigation
What We Plan
Collaborate on homepage design and layout using Page Builder. We'll train your team to use templates and widgets so you can own the experience going forward.
What We Build
Design and configuration of your homepage.
Who Thrives
Site Admin Engagement Manager
3. Site Architecture
What We Plan
Outline how to organize your site into Spaces for departments, teams, or resources. We'll work with you to define roles, permissions, and access levels.
What We Build
Set up Template spaces, roles, and permissions.
Who Thrives
Site Admin Engagement Manager
4. Content Management
What We Plan
Define your content strategy and governance model to ensure knowledge is organized and accessible. We'll show your team how to create, tag, review, and publish content.
What We Build
Initial content placeholders and governance framework.
Who Thrives
Site Admin Engagement Manager Project Managers
5. Adopt & Engage
What We Plan
We'll cover effective communications and engagement best practices with email digests and people-centric tools such as recognition and gamification.
What We Build
Configure notifications, scheduled announcements, and awareness campaigns.
Who Thrives
Site Admin Engagement Manager
6. User Provisioning
What We Plan
We work with your team to configure user roles, profiles, and SSO (if applicable), ensuring everyone has the right access across the platform.
What We Build
Users, personas, org chart, and profiles.
Who Thrives
Site Admin
What sets us apart
What sets our implementation process apart
We build, train, and support
We don't hand off a template and walk away. We help you build the intranet, train your team, and then stay available as you grow. Every milestone gets the attention it deserves.
Immediate and long-term value
We're committed to ensuring your intranet is a dynamic asset that delivers maximum value. We focus on measurable outcomes and future adaptability by working with you to develop specific strategies tailored to your objectives.
What our customers say
Don't just take our word for it
“The experience has been wonderful overall. The support team is always there when you need help, making everything feel easy and reassuring. The onboarding process is smooth and straightforward, so you can get started quickly without any hassle.”
Karan S.
Algoma University
“We launched our intranet with Axero in late 2019, and it's been great for creating a modern, personalized experience for our users. The support team is quick and super knowledgeable with any requests, making everything run smoothly.”
Chloie D.
CHG Healthcare
“Axero has been a great platform to learn and use. It is user-friendly and easy to navigate. The support team has also been great and extremely helpful.”
Jamie E.
Millennium
“Axero has been a true partner in procuring and implementing a new intranet service for our organization. They provide rapid support with very knowledge and helpful team members.”
Jesus R.
Internal Communications Manager, University of Wisconsin–Madison
“The launch of our product with Axero has been nothing short of amazing thus far, and we absolutely could not have succeeded without both their product and their support.”
Sarah K.
VP Product, PSG
Recognized by the industry
