Secure Intranet software for credit unions, banks, and financial services

Absolutely. All Axero plans come with awesome support, free upgrades, and access to our customer community. We also offer Service Level Agreements (SLAs) for customers who wish to have advanced support. We work hard to make you happy. At the risk of tooting our own horn: our customers tell us our support separates us from every other intranet vendor they considered. Everyone at Axero is part of our customer support team and considers pleasing customers as the most integral part of their job description. Even if a resolution requires a response from senior management, we’ll answer quickly, honestly, and creatively to get the issue solved. Our success is tied directly to your success, so it’s our job to meet your expectations.

Yes! Set your intranet in motion with a Launch Package, where we work with you to develop an intranet strategy for implementing Axero and getting your project off the ground. We will walk you through the platform to teach you technical guidance, how to get around the software, how to think strategically about solving your challenges, and how to use the features to accomplish your goals.

We’ll host and run your intranet portal on our servers for you, removing the hassle of managing the hardware, updates, and security. Each Axero customer gets their own single-tenant installation of the software and database in our cloud. We do this for your security. Alternatively, you can deploy Axero intranet on your own server infrastructure for more power and control over your intranet platform. On premise installation gives you the ultimate in flexibility options, through better collaboration, deeper customization, and stronger security.

Yes, Axero is intelligently designed to make it easy for individual departments, locations, or business units to manage their own content. Set up “Spaces” for each department where they can collaborate, share files, and keep track of their schedules. Spaces let you organize in a way that is comfortable and familiar to how you already work. There’s virtually no learning curve and your people can step-right-in to get the job done.

Designed for native integration with the Android and iOS operating systems, the Axero apps provide smartphone and tablet users a streamlined interface for accessing your company’s intranet. Customers with an active license can download these apps free of charge from the iTunes App Store or from Google Play.

Your security is our priority. We understand that security is an extremely important aspect of your business. It’s very important to ours, too. Each customer gets their own independent database and instance of the Axero software — each customer’s data is completely separate from one another. We use state of the art application security, SSL/TLS, encryption, daily and incremental backups, and hardened operating systems.

• SSAE 16 (SOC 1, SOC Type II) compliant facilities
• ISO 27001 compliant
• AES-256 and AES-256 FIPS 140-2 Level 3 encryption
• SSL/TLS secure connections
• Vulnerability scans
• Intrusion detection monitoring
• Penetration tests
• Disaster recovery plans
• Incremental and full data backups

Yes. Integrate your own single sign on across your business applications to make life easier for your employees. About 85% of our customers do it. And you can too.

• Active Directory, ADFS, Azure
• SAML
• 3rd parties: Onelogin, Okta, Etc.
• Social logins: Google, Facebook, LinkedIn, X.

Yes. Enable two-factor authentication on your account to add an extra layer of security. With two-factor authorization, intranet admins can rest assured that only your people can access your intranet.

• Microsoft Authenticator
• Google Authenticator
• Duo Mobile