How a Leading Regional Credit Union Boosted Productivity to 9/10 with Axero
A regional credit union based in Birmingham, Alabama—managing over $2 billion in assets, 200,000+ members, and 21 branch locations—needed to bridge the communication gap within its distributed workforce. To unify its departments and reinforce a culture of collaboration, the organization sought a centralized intranet platform capable of scaling with its growth.
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INDUSTRYBanks & Finance
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LOCATION
Birmingham, AL
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SIZE
200-500
INDUSTRY
LOCATION
SIZE
The problem
Before implementing Axero, the credit union faced fragmented communication and limited engagement. Without a central hub, employees struggled to stay informed, collaborate across departments, and access resources in a timely and consistent manner. These obstacles didn’t just hurt morale, they hindered operational productivity and slowed the rollout of critical organizational initiatives.
Why Axero?
The credit union chose Axero for its highly customizable, user-friendly intranet platform. Axero’s flexibility allowed the team to align the system with organizational culture, workflows, and engagement goals. Dedicated support and bi-weekly check-ins with their client success manager provided guidance and ensured a smooth implementation and long-term adoption.
My experience has been great so far! I have really enjoyed the relationship with our business account manager. We meet bi-weekly as I have recently become in charge of our account.
Communications Manager
The impact
With Axero, the credit union transformed employee connectivity and workplace culture:
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Stronger Community
Employees feel more connected and engaged across departments.
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Improved Productivity
Centralized communication reduced time spent tracking updates.
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Cultural Alignment
Customization reinforced workflows and organizational values, promoting collaboration.
How this credit union is seeing the benefits
9
Out of 10 productivity score
Increase
In employee engagement
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