Axero President and Co-founder, Tim Eisenhauer, featured on TNW (The Next Web) – Why lack of communication has become the number one reason people quit.
“The single biggest problem in communication is the illusion that it has taken place.”
— George Bernard Shaw
Communication is a core part of the human experience. And yet, we still struggle with it. Despite the explosion of communication technology, under-communication remains a major challenge at work. It prevents organizations, and employees, from reaching their full potential.
A 2014 survey from About.com found the top three reasons why people do not like their jobs — accounting for 62 percent of responses — were communication related. The biggest issue, a lack of direction from management, was followed by poor communication overall, and constant change that is not well communicated.
Under-communication, lack of communication, miscommunication, whatever you want to call it, is a widespread and detrimental problem.
Let’s consider that there are three main types of communication in a business:
company to employees
employees to company
employees to employees, and other people (including potential employees, customers, partners, etc.)
Each form is unique, with its own set of problems and possible solutions. But all three of these start with what you say or don’t say. Your power to pull together, lead, and motivate your company hinges on your ability to influence these three streams of communication.
Why is under-communication so problematic? Let’s take a deeper look.