How ASBTDC went from scattered files to cohesive collaboration
The Arkansas Small Business and Technology Development Center (ASBTDC) at the University of Arkansas Little Rock is a higher-education–based economic development program that supports entrepreneurs and small businesses statewide through consulting, advanced market research, and training.
With a growing network of offices and an expanding library of resources, ASBTDC needed a better way to centralize internal knowledge, manage documents and policies, and streamline collaboration.
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INDUSTRYEducation
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LOCATIONLittle Rock, Arkansas
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SIZE1,000-1,500
The problem
Before Axero, teams at Arkansas Small Business and Technology Development Center relied heavily on Dropbox for storing and distributing documents, which turned into knowledge management chaos—especially when it came to getting their network of offices aligned with policy management. Important resources were often difficult to locate, versions were inconsistent, and staff spent far too long searching for files. This made collaboration and knowledge sharing difficult because employees couldn’t find what they needed and if they did, it might not have been the most current document.
Why Axero?
ASBTDC chose Axero for its ability to increase team engagement and support a connected, collaborative culture. Beyond file sharing, Axero’s user-friendly design and mobile app made connecting with staff across locations easy—ASBTDC not only wanted their employees to be informed about organizational updates and resources, but they also wanted to give employees a platform to contribute, engage, and interact.
Compared to other solutions, Axero stood out for its robust features, flexibility, and strong emphasis on communication and knowledge sharing.
Axero has strengthened our team culture and boosted engagement by giving staff an easy way to access information and collaborate. It’s more than a document hub—it’s become the central space where our people connect, contribute, and work smarter together.
Laura Fine
State DirectorThe impact
Axero has improved operations in several key ways:
- Staff can easily find information through a structured, searchable site design.
- The onboarding process is streamlined with standardized tasks and progress tracking.
- Teams collaborate more effectively using shared spaces, wikis, and resource libraries.
Together, these improvements have saved time, strengthened internal consistency, and fostered a more collaborative work environment. Now, ASBTDC’s teams have a single, organized platform to access information, stay aligned, and deliver consistent support to small businesses across Arkansas.
Why ASBTDC loves Axero
Document search time has been reduced due to intuitive navigation and targeted search features.
Teams collaborate more efficiently using Axero’s Cases feature, which has helped reduce internal email volume and streamline project management.
There has been an increase in knowledge exchange across the organization because the resources shared are structured in easily accessible frameworks.
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