Announcements and updates
Broadcast news and updates to all stores and departments — no more missed communications.
Intranet for Retail
Intranet software for retail.
Create a better retail customer experience by putting the employee experience first. Connect your head office and frontline workforce in one centralized hub.
Trusted by leading retailers
Keep everyone in the know—from frontline to back office to head office.
Announcements, news, and updates delivered to your entire team, wherever they are. Broadcast urgent updates, push out company-wide announcements, and make sure important messages are seen by every store location and department.
Find the right people. Instantly.
Rich employee profiles and a searchable directory make it easy to connect across store locations and departments. Whether you need a product expert or a store manager, find the right person in seconds.
Get your people to the information they need.
Document management and file sharing puts policies, training materials, and product guides right at your team's fingertips. Self-serve access means employees find what they need when they need it — without waiting for a manager.
Access the intranet from your desk or while you're walking the floor.
Mobile apps for a deskless workforce keep your retail teams connected on iOS and Android. Whether on the sales floor, in the stockroom, or at headquarters, everyone has access to the platform, people, and documents they need.
Improve transparency and encourage your staff to share their expertise.
Create a culture of openness where employees can share their knowledge, experiences, and best practices. Publish content, share updates, and encourage your team to contribute — improving the employee experience across every store location.
Turn a discussion forum into an interactive experience.
Give your retail team a place to connect, collaborate, and exchange ideas. Forums bring employees together across departments and locations to discuss anything from product knowledge to store operations — with voting, tagging, and moderation built in.
Give and get answers in real time. Move work forward.
Instant Messenger and Chat. Stay connected to your team wherever they are — see who's available and start a conversation. Share files, updates, and quick answers without interrupting the flow of work. Faster communication means faster results.
“As our corporate intranet, Axero has strong features and the support is excellent. We started immediately and built out features as needed, leading to faster execution and higher adoption.”
Teresa M.
Owner and Founder, Treats Unleashed
“Axero has improved communication between our main office and satellite locations—as well as within each store. Better communication. Faster, more consistent on-boarding. Excellent support. ,”
Teresa M.
President, Treats Unleashed
Why retail companies choose Axero
The digital workspace for seamless retail collaboration
Employee directory
Find the right person instantly with rich profiles that connect staff across locations.
Document management
Store training guides, policies, and product information in one central, accessible location.
Mobile apps for deskless workers
Keep frontline staff connected with native iOS and Android apps that work on the sales floor.
Branded, fully customizable homepage
Create a homepage tailored to your brand with customizable layouts that reflect your culture.
Personal and group calendars
Plan your time, team meetings, and store events with ease using integrated calendar tools.
Retail intranet FAQs
Can store associates access it from the shop floor?
Yes. Native iOS and Android apps with push notifications mean an associate can check a promotion, a policy, or a schedule change from the floor without going to a back-office terminal. For retail this is usually the deciding factor — a desktop-only intranet reaches head office and nobody else.
Can we target announcements to specific stores, regions, or roles?
Yes, and in retail it matters more than almost anywhere. A notice about one store's fixture change is noise to the other 200 locations, and sending it to everyone weekly teaches staff to skim. Standing audiences by store, region, role, and employment type let you send to exactly the group affected while genuine company-wide news still goes to everyone.
Can we onboard seasonal staff quickly?
Yes. Role-based onboarding Spaces hold the checklist, the policies that need acknowledging, and the product and service information a new associate needs in week one, so a seasonal intake doesn't depend on which manager has time to walk them through it. The same Space gets reused each season rather than rebuilt.
Can we confirm staff have seen a compliance or product update?
Yes. Required reading records who acknowledged a specific piece of content and when, per user, with version history showing which revision they saw. For a safety procedure, an age-restricted-sales policy, or a recall notice, that's the difference between hoping it landed and being able to show it did.
Can head office see which stores are actually engaged?
Yes. Adoption and engagement reporting is segmented by store, region, and department rather than reported as a single company-wide number — which matters because a healthy overall figure routinely hides the handful of locations that stopped logging in months ago.
Will Axero work with the systems our stores and head office already use?
Yes. About 85% of our customers integrate single sign-on across their business applications to make life easier for their people, and you can too. Supported options include Active Directory, ADFS, Azure, SAML, and OpenID, plus third-party providers like Okta and OneLogin and social logins including Google, Facebook, LinkedIn, and X.
General questions about Axero
What if we need help?
All Axero plans include top-level support, free upgrades, and access to our customer community. We also offer Service Level Agreements (SLAs) for customers who need advanced support. Every Axero employee is part of the customer support team — if you're not successful, we're not successful.
Do we get assistance with implementation and onboarding?
Of course. We offer Launch Packages that work with your team to develop an implementation strategy, walk you through the platform, provide technical guidance, and help you use Axero's features to accomplish your goals.
Can we host on-premise, or will you host Axero for us?
We'll host and run your intranet on our servers — no hardware or software management on your end. Each customer gets their own secure, single-tenant installation in our cloud. Prefer more control? You can also deploy Axero on your own infrastructure for ultimate flexibility, deeper customization, and stronger security.
Can we use a mobile iPhone or Android app?
Absolutely. Axero apps are designed for native integration with Android and iOS. Smartphone and tablet users get a streamlined interface for accessing your intranet. Customers with an active license can download the apps free from the iTunes App Store or Google Play.
What about security and compliance features?
Your security is our priority. We understand that security is an extremely important aspect of your business. It's very important to ours, too. Each Axero customer gets their own independent database — completely separate from every other customer's data. We use state-of-the-art application security, SSL/TLS encryption, daily incremental backups, and hardened operating systems. We're SSAE 16 (SOC 1, SOC 2 Type II) compliant with AES-256 FIPS 140-2 encryption, intrusion detection monitoring, and disaster recovery plans.
Do you support single sign-on (SSO)?
Yes. Integrate SSO across your business applications to simplify access for employees — about 85% of our customers do it. We support Active Directory, ADFS, Azure, SAML, and third-party providers like Okta and OneLogin, as well as social logins. 3rd parties: Onelogin, Okta, Etc. Social logins: Google, Facebook, LinkedIn, X.
Do you support two-factor authentication (2FA)?
Yes. Enable two-factor authentication for an extra layer of security. Supported authenticators include Microsoft Authenticator, Google Authenticator, and Duo Mobile.