Axero Solutions

Search

The answer exists. Search should find it.

Axero's intranet search is full-text, permission-aware, and federated — it reads inside documents, respects who's allowed to see what, and reaches into connected repositories like SharePoint. One search box for everything.

Axero intranet search results spanning documents, files, people, and connected repositories.

Trusted by

AmazonToyotaJohns HopkinsBenjamin MooreWileyCognexEdwards LifesciencesSchneider ElectricBuseyCredit AgricolePLACEStanfordArco ConstructionSeneca College

What it costs when search fails

Nobody files a ticket that says "search is bad." It shows up as interruptions, duplicated work, and decisions made on the wrong version of a document.

Results bury the answer in noise

The document exists, but it's result #40 — behind near-duplicates, stale drafts, and pages that happen to share a keyword. After two bad tries, people stop trusting the box.

People ask a person instead

When search fails, employees interrupt whoever answered last time. Your subject-matter experts become the search engine, and the same question gets answered by hand every week.

Five tools, five search boxes

The policy is in SharePoint, the spec on a shared drive, the decision in a chat thread. When there's no single place to look, every search is really five searches.

Results ignore permissions

Search surfaces documents people were never meant to see — or hides ones they need because access was bolted on after indexing. Either failure kills trust in the results.

Titles only, never contents

The answer is one sentence on page 12 of a PDF. A search engine that only indexes titles and tags will never surface it, no matter how carefully anyone names their files.

What is Axero's intranet search?

Axero's intranet search is a full-text, permission-aware search engine built into the intranet. It indexes Spaces, wikis, articles, files, discussions, and people — plus connected repositories like SharePoint — and reads the text inside documents, not just titles and metadata.

Because search is part of the platform rather than a bolted-on module, there's nothing separate to sync or administer: the same permission model that governs every Space and document governs every search result.

Search also runs scoped inside each team's workspace — every space has its own Search app covering just that group's content.

Core capabilities

Built for the questions people actually type

Not a keyword matcher with a text box in front of it — a retrieval layer that makes everything else in Axero findable.

Full-text indexing

Search reads inside PDFs and Office documents, so a phrase buried deep in a file surfaces even when nobody titled or tagged it well.

Federated across repositories

One query covers Axero plus connected sources — SharePoint, OneDrive, and network drives. Employees find and open a SharePoint document from Axero's search bar without knowing where it lives.

Permission-aware by default

Results are filtered against Space and document permissions automatically, so employees only see what they're already authorized to open. There's no separate search ACL to maintain alongside your content permissions.

Filters that match how people look

Narrow by content type, Space, author, or date — "the onboarding doc HR published this quarter" is three filters, not thirty results.

People and expertise

Sometimes the answer is a colleague, not a document. Search surfaces people by name, title, and department alongside content, so "who owns payroll?" gets an answer too.

Search inside every space

Each space has its own scoped search covering just that group's articles, files, and discussions — with control over what gets indexed.

Axero Copilot

Same index, same permissions — with a conversational layer

Axero Copilot answers plain-language questions from the same content search indexes, inside the same permission model — an employee can't get an answer drawn from a document they couldn't open. For the full breakdown, see Axero Copilot on the knowledge base page.

Tuning and administration

Search you can actually tune

Most intranet search is a black box: it returns what it returns and your only recourse is renaming files. These are the levers an administrator genuinely has.

Promoted results

Pin specific content to the top for the queries that matter. Attach terms to a page — "pto", "vacation", "time off" — and it surfaces first, flagged as promoted, whenever someone searches them. There's an admin dashboard listing everything currently promoted, filterable by space and content type, so it's a maintainable list rather than a one-off trick.

Synonyms for how your company talks

Maintain your own synonym list so internal vocabulary resolves to the same results: "PTO" and "time off", "expenses" and "reimbursement", a product codename and its real name. It ships pre-seeded with "HR / human resources" and "IT / information technology". There's also a character dictionary so terms like "C#" and "AT&T" are genuinely searchable instead of being stripped as punctuation.

Relevance weighting

Beyond keyword matching, ranking can factor in how recently content was updated and how much it's actually viewed — with the recency decay and the weighting of each signal configurable. Turned on, a policy revised last month outranks the 2019 version that happens to share a title. It's off by default, so it's a deliberate choice you make with us during setup rather than an invisible thumb on the scale.

Search analytics with click-through

See what employees search for, how often, and whether they clicked anything — including which result position they clicked. That last part is the useful signal: a high-volume term with no clicks means the answer isn't there or isn't recognizable, which is a content problem you can fix. Reports export to CSV, and space managers get the same view scoped to their own space.

Indexing controls

Administrators control which file formats are indexed for their full text — the default list covers PDF, Word, Excel, PowerPoint, OpenDocument, Apple Pages, Numbers and Keynote, and native Google Docs, Sheets, and Slides — and whether the contents of connected external files are indexed too. The index rebuilds on demand, in full or for a single content type, with live progress.

Spelling suggestions

When a query looks misspelled, search offers a "did you mean" correction the user can click. Worth being precise about: it's a suggested alternative from a dictionary, not automatic typo correction, so it helps with ordinary misspellings rather than with mistyped internal product names. Stemming, stopwords, and partial and wildcard matching all run on every query.

Have a specific relevance problem — a query that should return one obvious answer and doesn't? Bring it to a demo. It's the fastest way to see whether these levers cover your case.

Compatibility

One search box in front of the tools you already run

Axero doesn't ask you to migrate everything before search gets useful. Connect the repositories your content already lives in, and they show up in the same permission-aware results as native content.

  • SharePoint and OneDrive

    Search and retrieve SharePoint documents from Axero's search bar — existing libraries stay where they are and still show up in results.

  • Microsoft Teams and Slack

    Launch into Axero from the chat tools your teams already have open, so search sits one click from where the questions get asked.

  • Network drives

    Connect legacy file shares so old-but-current content is findable without a migration project on day one.

  • 500+ REST APIs

    Pull in content from systems Axero doesn't connect to natively. See the full list on the integrations page.

See all integrations
Axero search connecting to SharePoint, OneDrive, Teams, Slack, and network drives.

Recognized by the industry

G2 High Performer Winter 2026 badge
G2 Momentum Leader Spring 2026 badge
G2 High Performer Summer 2026 — Employee Intranet badge
G2 High Performer Enterprise Summer 2026 — Employee Communications badge
G2 Highest User Adoption Enterprise Summer 2026 — Employee Communications badge

See search run on real content

Bring the queries your employees actually type — we'll show you what comes back, including results from a connected SharePoint library.