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Communifire Services & Support

Support Plans, Consulting Services & Add-Ons.

Get extra help when you need it by upgrading to a support package
or choosing from our professional services and add-ons.

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Questions? Call Us.

1-888-976-4446

Our Communifire Sales Specialists are here to help with any questions you might have.

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Contact us today to add a support plan to your account or to purchase consulting or add-on's.

Support Plans

Self-Service Support

All Communifire plans come with free upgrades and access to our support community, as long as you have an active account.

  • Admin & user guides
  • How-to articles & videos
  • Public discussion forums

FREE for all plans

Premium Support

Connects you with a support professional that can answer your questions and help you get the most out of Communifire.

  • Everything in Self-Service Support
  • Support by private cases, email & phone
  • 5 support incidents per month

$50per month
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Enterprise / On Premise Support

Double the support incidents plus 2 hours of personalized strategic guidance from a Communifire support professional each month.

  • Everything in Premium Support
  • 10 support incidents per month
  • 2 hours consultation per month

$300per month
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Services & Consulting

Basic Launch Package

A 2 hour phone/webinar with a knowledgable Communifire consultant to help you brainstorm for design, architecture, implementation, training.

$500one time fee
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Premium Launch Package

A 6 hour phone/webinar with a knowledgable Communifire consultant to help you brainstorm for design, architecture, implementation, training.

$1500one time fee
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Enterprise Launch Package

The enterprise launch package is customized to your needs. We'll help you define goals and the path to achieve them.

Starting at $2500Contact Us

Add-Ons, Upgrades, & Customizations

Active Directory Standard

Integrate into your existing Windows Active Directory for single sign on (SSO) and to define mappings between Windows security groups and Communifire user roles.

$1000one time fee
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Active Directory Custom

This includes Active Directory Standard plus custom development and configuration to sync data updates and changes between Communifire and Active Directory.

Starting at $2500Contact Us

Web Farm Configuration

We'll guide you every step of the way in configuring Communifire to run efficiently on your own web farm.

Starting at $2000Contact Us

Data Migration

We can migrate your data from just about any other platform into Communifire. Our migration services cover all the stages of a software migration project, from the assessment and planning stages, to the actual conversion.

Starting at $2000Contact Us

Custom Dashboards

Our development team can create custom dashboards so you can get a detailed overview of the metrics and data that's important to you.

Starting at $1000Contact Us

Custom Widgets

Our development team can create custom widgets that you can use through out your Communifire instance.

Starting at $500Contact Us