Axero President and Co-founder, Tim Eisenhauer, talks with Kristina Knight of BizReport.com about the benefits of combining social technology with document management.
Filing cabinets are so 2010, and no one is still using accordion files. But document management is still a challenge for many executives. According to one expert social technology can be a big asset in the management of business documents. Here’s how.
First, by promoting collaboration between departments.
“Legacy document management systems have typically served as dumping grounds where people indiscriminately upload documents to store them,” said Tim Eisenhauer, President, Axero. “Collaboration is the antidote. Social features, such as commenting, likes, ratings, and internal sharing options, encourage employees to work together and makes it easier for them to do so. They can easily ask questions, interact with each other, and participate in discussions relating to the documents. This increases their engagement and investment in those documents, and also adds in accountability, since multiple people are collectively responsible for improving and maintaining them.”