Axero President and Co-founder, Tim Eisenhauer, was sourced for the Information Age article: 8 ways to boost knowledge management for better employee productivity.
A McKinsey & Company study from May 2014 found that the average interaction worker spends an estimated 28% of the workweek managing email and nearly 20% looking for internal information or tracking down colleagues who can help with specific tasks.
That’s right: information professionals and knowledge workers spend over one-quarter of their time looking for information, writing emails and collaborating internally.
This means that streamlining knowledge management could have a dramatic effect on the productivity of an organisation. Furthermore, making information accessible and well organised helps unlock the value of the collective knowledge held by employees.
Fortunately, this does not require investing in expensive new tools. The same McKinsey report said that most companies could double the current value they get from social tools by removing online hierarchies and creating an environment that is more open, direct, trusting and engaging.
Here are eight ways to enhance knowledge management in an organisation.