Intranet Software for Retail Companies

Trusted by the world’s top brands.

97% of our clients are actively using the software after 5 years. Millions of employees and hundreds of customers all over the globe trust Axero as their modern intranet.

Create a better retail customer experience by putting the employee experience first.

Powering intranets at growth-focused retail. Your retail staff is focused on keeping customers happy and providing a great in-store experience. Give them all the tools they need to deliver that excellent customer service and stay connected to what matters in one digital platform.

Axero is used as our corporate intranet across our whole organization. It has improved communication between our main office and retail stores, as well as within each store. Better communication. Faster, more consistent on-boarding. Excellent support.

Teresa Miller

President, Treats Unleashed

Announcements, News and Updates

Keep everyone in the know—from frontline to back office to head office.

There is no place for email in today’s retail business. For collaborative sharing, intranet software is an unbeatable way to communicate. Axero comes with a suite of communication tools including social posts, blogs, articles, and discussion forums to share announcements, news and updates. Announce a new product coming soon. Share company news the moment you hear it. Update your staff on new policies and procedures—and mark your post as required reading so everyone has to check it off when they’ve seen it. Announcements, news and updates are immediately viewable in your employees’ newsfeeds, or in their notifications if they’re @mentioned.

Profiles and Employee Directory

Find the right people. Instantly.

Looking for an employee in a certain department? A teammate with a certain skillset? That staff member who left such a kind comment on that blog post? Axero’s employee directory isn’t just an intranet white pages, it’s a fully searchable database of the people that make your retail organization tick. User profiles can include personal, work, and contact information, an activity stream similar to a social media wall, an index of the content they’ve published, which team members they’re connected to, and even which public workspaces they’re part of.

Document Management and File Sharing

Get your people to the information they need.

From inventory lists to brand assets to policies and procedures, your retail organization has a lot to keep track of. Axero makes it easy to upload, store, manage and download documents and files in one easy-to-use, centralized and searchable location. Share critical files securely, and use the built-in commenting features to encourage collaboration. Robust version control means you’ll never lose important details, and fine-grained permissions means your team only sees what they’re supposed to see.

Workspaces

Connect people by department, store location, and more.

Axero Spaces are shared workspaces that add an additional layer of customization to your company intranet. You can create a Axero workspace for just about any purpose—it acts as a sub-community that brings people together and gets them organized around a specific topic. Create a space for each department so staff can easily share product knowledge. Build a space for conversation and resources around improving customer service. Or help your management stay current on new merchandise. With Axero’s secure, permission-based online workspaces, people inside and outside your retail company can collaborate more effectively.

Mobile Apps for a Deskless Workforce

Access the intranet from your desk or while you’re walking the floor.

Your workforce isn’t all in one location—and your intranet software shouldn’t be, either. Axero’s mobile apps enable your retail staff to access the tools and information they need no matter where they are. Sales staff can answer customer questions on the spot. Managers can check inventory from the warehouse or the back office. Head office can share news from a plane, train or automobile.

Blogs and Articles

Improve transparency and encourage your staff to share their expertise.

While Axero’s blogs and articles are great internal communications tools for the head office, you can open them up to other employees, too, so they can share their thoughts and experiences. This can help cultivate a sense of community within your retail company, improve the employee experience and reduce turnover. With fine-grained permissions, you decide who has access to what publishing tools—and with content workflows, you can review and approve posts before they’re published.

Personal and Group Calendars

Plan your time, team meetings, and store events with ease.

Axero’s robust calendar features let you create a shared calendar separate from your personal calendar. Put that store opening or product launch on the company-wide calendar. Schedule that staff meeting on the store-specific calendar. Or put that volunteer event on the community involvement workspace calendar. Color-coding helps you keep everything neatly organized. Axero calendars integrate easily with Microsoft Outlook and Google Calendar, too.

Instant Messenger and Chat

Give and get answers in real time. Move work forward.

Your store sales staff shouldn’t have to leave a customer alone in the store to go get an answer from the back office. With Axero’s chat tool, they can pull out their smartphone and get that answer on the spot. Managers can check on inventory with the head office, buyers can chat with the merchandising team about the results of the last product launch—chat connects your retail employees at every level.

“Axero has all the features I want, and the user experience is easy to tailor. I like being able to jump in and make the Home page our own to organize and display high-priority content like event photos.”

Colton Leonard

Chief Culture Officer, Nutrabolt

Frequently asked questions.

What if we need help?

All Axero plans come with top-notch support, free upgrades and access to our customer community. We also offer Service Level Agreements (SLAs) for customers who are looking for more advanced support. Our customers tell us our support sets us apart from every other intranet vendor they considered. Everyone at Axero is part of our customer support team and considers making customers happy as the most integral part of their job description. Even if a resolution requires a response from senior management, we’ll answer quickly, honestly, and creatively to get the issue solved. Our success is tied directly to your success, so it’s our job to meet your expectations.

Can we host on-premise, or will you host Axero for us?

We’ll host and run your intranet portal on our servers for you, so you don’t have to deal with the hassle of managing hardware, software updates, or security. As a Axero customer, you get your own secure, single-tenant installation of our software and database in our cloud. If you want more control over your intranet platform, you can deploy Axero on your own server infrastructure. On-premise installation gives you the ultimate flexibility in feature options and allows for deeper customization and more robust security.

Our retail company has many departments and store locations. Can they each manage their own content?

Yes. Axero is designed to make it easy for individual departments, administrative units, or locations to manage their own content. Set up “Spaces” for each department where they can collaborate, share files, and keep track of their schedules. Spaces let you organize in a way that’s comfortable and familiar to how you already work. There’s virtually no learning curve—your staff and team members can step right in without missing a beat.

What about security and compliance?

Your security is our priority. We understand that security is an extremely important element of your business. It’s very important to ours, too. As a Axero customer, you get your own independent database and instance of the Axero software—and your data is kept completely separate from every other customer’s. We use state-of-the-art application security, SSL/TLS, encryption, daily and incremental backups, and hardened operating systems.

Intranet software for retail.

Trusted by the world’s top brands.

Create a better retail customer experience by putting the employee experience first.

Keep everyone in the know—from frontline to back office to head office.

Find the right people. Instantly.

Get your people to the information they need.

Create a homepage tailored to your brand with customizable layouts.

Connect people by department, store location, and more.

Access the intranet from your desk or while you’re walking the floor.

Employee service just got digital.

Improve transparency and encourage your staff to share their expertise.

Plan your time, team meetings, and store events with ease.

Launch third-party tools right from your company intranet.

Turn a discussion forum into an interactive experience.

Give and get answers in real time. Move work forward.

Transform the employee experience with an intelligent intranet solution.

The digital workspace for seamless collaboration.

Frequently asked questions.

Related Information

Platform

Resources

Use Cases

Client Experience

About Axero

Support