Axero Solutions

Knowledge Base

What is a Knowledge Base?

Axero instantly makes your knowledge management more effective and more efficient. Give your people the tools they need to work better together.

Axero knowledge base interface with organized articles and search.

Trusted by

AmazonToyotaJohns HopkinsBenjamin MooreWileyCognexEdwards LifesciencesSchneider ElectricBuseyCredit AgricolePLACEStanfordArco ConstructionSeneca College

Are you struggling to maintain communication internally and with customers? Is a lack of consistency interfering with your business' bottom line? Are clients turned off by a perceived lack of organization within your company? If so, it's not too late to improve upon your current systems and prepare your business for growth.

With Axero's cloud-based platform, creating a secure corporate knowledge base takes minutes -- not months. Creating information hubs accessible via the web ensures both clients and employees have access to crucial data, project statuses, and team members at a moment's notice. Because our software feels much like familiar social media networks, learning how to use it is simple.

Avoid misunderstood project goals, inconsistent communication, and confusing processes when you implement an all-in-one business solution: Axero. Designed to uniquely meet the changing needs of your business, our software outperforms other business management tools by transferring key work processes, from collaboration to customer service, to the cloud.

Benefits

Establish a Virtual Knowledge Base with Axero

Give your business a competitive edge with Axero. Creating a secure corporate knowledge base takes minutes — not months.

Maintain the flow of information throughout your organization

Keep every team member connected to the knowledge they need, when they need it.

Easily organize, comment on, and share documents or files

Drag, drop, and structure content with intuitive file and document organization tools.

Create a self-service help center for employees or customers

Publish searchable resources so your team and customers find answers on their own.

Enhance clarity of project, initiative, or client specifications

Centralized documentation eliminates ambiguity and keeps everyone aligned.

Encourage collaboration between departments and teams

Break down silos with shared spaces where cross-functional teams contribute together.

Provide better customer service with virtual resolution centers

Give customers a place to find answers, track issues, and resolve concerns faster.

Online workspaces

Use virtual work spaces to collaborate with others, share files, and keep track of a project's progress. Easily accessible in a user's sidebar, each group to which a user belongs is self-contained, which keeps important information exactly where it needs to be. An efficient solution for teams, customer service, training, and more, Axero's work spaces can be customized to meet a variety of business needs.

Team workspace with project activity and shared files.

Pages and discussion forums

Establish pages and discussion forums. Whether you need a scalable customer support solution or a quick method of distributing detailed information consistently, distributing important information in the cloud is easy with Axero.

Discussion forum with threaded conversations and replies.

Anywhere access

Keep productivity levels high regardless of schedule conflicts, physical location, or preferred device. Axero's innovative tools remove many of the frustrating barriers experienced by stakeholders, such as an inability to access assistance and poor internal communication. Partner with team members, clients, vendors, and any other entity securely within the cloud.

Mobile-accessible intranet with employee profiles and activity.

Photos, video, and media

Engage viewers with content designed to inspire by publishing video and photo albums. Unlike text, imagery immediately captures attention and helps paint a picture for your audience. Upload different media files to your business, insert them in pages or Wikis, and encourage viewers to leave a comment, rate it, or Like it. Use tags to associate images and video with key topics, which will help quickly retrieve them in Smart Search.

Media library with video thumbnails and photo albums.

Content management

Create content designed to speak specifically to clients, employees, or other executives using Axero's built-in content management system. Between articles and blogs, different types of content are easily distributed publicly or to a select few. An ideal communication solution for growing companies, content distribution can be used to promote a new product, announce an event, provide information, entertain, and more.

Article editor with publishing controls and audience targeting.

What our customers have to say.

“Axero has been a great platform to learn and use. It is user-friendly and easy to navigate. The support team has also been great and extremely helpful.”

Jamie E.

Millennium

“The experience has been wonderful overall. The support team is always there when you need help, making everything feel easy and reassuring. The onboarding process is smooth and straightforward, so you can get started quickly without any hassle.”

Karan S.

Algoma University

“It has been perfect to understand and navigate—very user-friendly. The staff are responsive and always willing to help find a solution.”

Camryn R.

POET

Ready to build a smarter knowledge base?