Knowledge Management Solutions

Empower your team with instant access to important information within Axero.

Does your organization’s critical teams communicate seamlessly? Is the process of finding relevant information within your business complicated or confusing? As CEO, establishing a system of communication that works for everyone is your top priority. Resolve to implement communication channels that are efficient, clear, and defy geographical barriers.

With Axero’s knowledge management solutions, both customers and employees have a reliable, secure place to communicate while accessing important information. Whether your IT department needs a better way to track issues or team leaders need a more efficient method of communicating project goals, it’s all possible within Axero.

Eliminate paper-based communication and collaboration systems altogether within the cloud. From categorizing projects to storing related files, Axero’s knowledge management software takes the “work” out of your day so you can focus on delivering the best service to customers. Say goodbye to email; working in the cloud has become the most efficient way to communicate.

Benefits

• Quickly provide updates to one person or your entire company
• Publish information hubs accessible by everyone or a select few
• Save time and resources by streamlining internal and external communication
• Maintain updated guides, videos, and Wiki pages for training and information purposes
• Make advancement opportunities available to current employees first with job boards
• Distribute important files or documents in seconds within the cloud

Features Overview

• Get creative and appeal to different learning styles when using Axero to post informative articles, blogs, and videos. Establish subject-specific knowledge hubs for human resources, continuing education, marketing, sales, and anything else you can imagine. Because everything is housed in Axero, users can quickly search for relevant content using tags or keywords.
• Featuring enterprise-level knowledge management solutions, Axero grows with your company’s needs. Whether you’re starting from scratch or managing a team of 100 or more, our software is designed to accommodate changing demands. Maintain seamless communication regardless of your team’s size using chat, messaging, and search via the employee directory.
• Launch discussion forums for customers or employees, which encourages healthy conversation and helps resolve problems. By creating different forums for different audiences, you’re able to review, moderate, update, and save threads to help future searchers quickly find answers.
• Get users excited about learning and sharing important information with integrated social tools, like ratings and comments, which were created to encourage a social buzz. Monitor the Activity Ticker for a recap of what people are discussing and working on within your business. Invite others to join in on a conversation or ask a question to one person with @mentions.
• Leverage the expertise of the C-suite by using Axero’s knowledge management solutions to publish in-depth articles or blogs. A great way to motivate employees and promote thought leadership in the industry, expert content can be publically available to anyone or shared internally. Tag content with relevant terms to easily find it later in Smart Search.