On this page you will find a collection of our most popular articles and document management resources, ranging from information about collaboration, employee engagement, corporate communications, ideation, information organization, and more. There are many possible challenges you may face when you embrace social business in your company. Use these resources to guide you to best results possible.
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Get an in-depth look at the in's and out's of business and company intranets. You'll learn what they are, different ways to use them, the common features, and the benefits your business can experience from having one.
Get a high level view of how an intranet will consolidate your company's needs into a single, secure, online hub. You'll witness how a company successfully utilizes an intranet -- and the mishaps of a company that doesn't.
Building an intranet for your company is easier than ever. With a little bit of planning and forward thinking, you can be up and running in a few days. Here's a list of best practices for a smooth implementation.
The virtues of a social knowledge base have been well established by the likes of Wikipedia. Their approaches and methods made comfortable by how people understand and interact with those public resources of consolidated information. The social aspect of the wiki and other social tools allows a broad range of expertise to be consolidated into a single resource. Broad engagement is encouraged and rewarded socially, independent of company hierarchy and silos. And the information gathered becomes easily accessible for future "generations" to build upon and update over time, effortlessly.
The social knowledge base also provides its own mechanism for prioritizing and organizing information. When new employees ask questions these are viewed and answered by "old hands" who have the insight and knowledge (of great value to an organization) locked in their brains. By answering this question directly or launching a wiki they expand on the resources that other new employees can call upon without having to ask again. And answers to questions build out the knowledge base where it makes sense to people to look for it, the same space where someone thought to ask the question and others will think to look for it later.
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