There is very little that can match up to word of mouth marketing in today’s online marketing scenario.
It's said that Tata Motors, an Indian automobile manufacturer, got several hundred million dollars worth of free publicity for their sub $3000 car, dubbed Nano.
A large part of this came from collective blogging, where the general public took a keen interest into the automakers project and well, simply … blogged about it.
Now, while this cannot be replicated for every business or every product scenario, collective blogging for a business or a product is a powerful marketing tool and can be effective for any business, regardless of its size.
The first people to take a keen interest into a company’s products or offerings are its own employees -- and they are the front line in any word of mouth marketing campaign.
Tapping the writing skills of your employees to blog about products and offerings can help develop a super PR strategy if coordinated and executed well.
With multiple employees advocating on behalf of the business and sharing what they write with their friends, who in turn may contribute to spreading the word, can have a ripple effect -- but the key is to ensure that it is a coordinated effort. When we say that, we don’t mean that it has to be completely edited and controlled word-to-word by someone in a directorial fashion, but having some amount of administrative control over the employee blogging platform and being able to centralize efforts are just as important.
As powerful as blogging is to bring credibility to a business, it can be equally destructive if disgruntled employees decide to go public and express their dissatisfaction online through a blog. This is precisely why it's better to use a business blogging software platform as a base for the collective blogging campaign. By using a single platform, each employee can setup their blogs and write individually, while still having a common administration back-end to ensure efforts are channeled productively.
Here are a few tips to consider while extending your online marketing efforts to include employee blogs:
When everything comes together and you have a strong process in place and a solid blogging platform to support your efforts, the results can be terrific.
Give it a try.
Tim is president and co-founder of Axero Solutions, a leading intranet software vendor. He's also a bestselling author of Who the Hell Wants to Work for You? Mastering Employee Engagement. Tim’s been featured in Fortune, Forbes, TIME, Inc Magazine, Entrepreneur, CNBC, Today, and other leading publications.
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