Connect your team and empower them to serve your insurance customers better, faster and more securely. Communifire intranet software streamlines your digital workplace.
97% of our clients are actively using the software after 5 years. Millions of employees and hundreds of customers all over the globe trust Communifire as their modern intranet.
Powering intranets at growth focused businesses. When an insurance customer is in need, there’s no time to spare. In-office or on-site, with Communifire your agents, sales representatives and employees will have everything they need to serve your customers quickly and painlessly. With communication and collaboration tools at their fingertips, your employees are more efficient—and your customers are in better hands.
Communifire has all the features I want, and the user experience is easy to tailor. I like being able to jump in and make the Home page our own to organize and display high-priority content like event photos.
Read and publish insurance industry information and company news to keep everyone engaged and informed. Post a video, write a blog, send a public or private message—with so many content types to choose from, you can publish your update in the format that works best for the people you’re trying to reach.
Easily find who you need for what you need with the company directory. Member profiles include more than just name, role and contact information—your employees can personalize their profiles with photos, activity streams, and published content. See at a glance which groups you’ve joined, and see who’s connected to who.
Connect your people to the insurance policies, documents, data and procedures they need at lightning speed with Communifire intranet software. Managing digital information shouldn’t take up so much of your employees’ time. Communifire comes with robust but easy-to-use document management features that keep digital assets centralized and searchable. Never lose a file to an overstuffed email inbox again—you can share files securely and instantaneously in Communifire. Drag-and-drop upload, commenting features, version control, and fine-grained permissions make it easy to collaborate without ever leaving your intranet.
Your team has a wealth of knowledge about your unique industry—but you don’t have access to all their brains at all times. Or do you? With Communifire intranet software, your team can compile their vast knowledge into one place so anyone can reference it in an instant. It’s your job to provide insurance coverage that protect your customers during life’s most challenging moments. With a complete knowledge-base at your fingertips, now you can do that faster and with more confidence.
No matter what you’re insuring—vehicles, home and property, business, life, health or disability—your team has a lot of things to keep up with. Keep relevant information at the forefront with a customizable intranet homepage. It’s the first place your team will want to check in when they arrive in the morning. Turn your homepage into an active, always up-to-date resource with company news and industry updates. Need help creating the perfect homepage for your team? Your Axero support team is here for you.
Spaces add an additional layer of customization. Create shared workspaces for departments, teams, projects, categories, topics—anything you can think of that would bring groups together. Whether you are working on a large insurance claim or developing a new insurance policy, people in and outside your company can collaborate more effectively using Communifire’s secure, permission-based online workspaces.
Communifire makes it easier than ever to get things done at work. Connect people and take action like never before. Unify your organization and give your employees access to your intranet anywhere, anytime.
Communifire’s powerful search features make sure you can find what you’re looking for right when you need it. Contextual search capabilities allow you to find all the information on any subject in any format. Search by author, date or any keyword and discover relevant conversations, documents, files and comments—so you’re always fully informed.
Your team exists to solve customers’ problems—but navigating the details of insurance claims is no easy task. Communifire simplifies the process. From task management to project management to case tracking, your Communifire intranet gives your employees all the tools they need to manage workflows seamlessly. Add tasks and assign them to the right team member to get the job done. Manage a project, get updates at a glance, discuss issues, and share related files all without leaving your browser window. Track an insurance case through to completion for outstanding customer service.
Communifire intranet software is built with security in mind. Your intranet will always include the most modern technologies and state-of-the-art security features to keep your customer and business data safe from prying eyes. Your insurance agents, employees and sales reps can now stay focused on helping your customers—not distracted by the complexities of managing sensitive data securely.
Your security is our priority, so the Communifire platform is built on the same robust security that major banks use. Single-tenant architecture ensures your data is completely separate from anyone else’s, and application security is thoroughly tested. Fine-grained, role-based permissions make it easy for you to manage your data with the utmost privacy.
Communifire intranet software comes with a wide range of analytics and auditing capabilities to enable you to track the activities most important to you. Analyze your intranet traffic, membership reports, and user activities. Flag your content as “Required Reading” with a click, and track who’s read it. Search analytics show you exactly what keywords your people are searching for.
Conversation is the key to a better employee experience and happier customers. Start up a discussion in a Communifire forum and unlock important information from your insurance team. Get feedback on documents, files and posts without ever having to send an email. Use hashtags to connect on existing topics and keep important details from getting lost in the shuffle.
The Activity Stream is your intranet home for all the latest updates in your organization. It’s a real-time stream of the latest content and updates to conversations you’re paying attention to. Post status updates just like you would on any social media platform, and use @Mentions and #hashtags to add context. Your employees can also personalize their individual activity feeds to quickly receive information about the projects and subjects that are most important to them.
Schedule meetings, plan events, and keep track of appointments with Communifire’s robust calendar and events features. Create a calendar just for your insurance team or partners, and invite attendees from inside and outside your organization. Color-coding lets you personalize your calendar to suit your organizational style. Communifire calendars easily integrate with Outlook and Google Calendar—but with so many intuitive and flexible time management features, you’ll probably never need to look outside your Communifire intranet calendar again.
Your customers are waiting anxiously for updates on their open claims. With the Cases feature in Communifire, your employees can keep your customers up-to-date and reassured that things are moving right along. Easily sort and filter cases by status so you always know what’s the top priority. Managers can also assign cases to employees so a claim or customer inquiry never gets lost.
Communifire integrates with most of the software you’re already using—so launching a company intranet won’t disrupt workflows that are already working well. Transition all your activities to Communifire on your own timeline. Single sign-on simplifies the login process, a powerful REST layer pushes external content into Communifire activity streams, and you even can pull data from Communifire into other systems.
We are a small organization with a big vision and not a whole lot of resources. Communifire mobilizes our people to get more done, faster and more efficiently than ever.
Give them an employee experience that keeps them excited to come into work in the morning. Communifire helps you create a digital workplace that connects people, enables them to collaborate, and keeps everyone feeling like part of the team.
All Communifire plans come with top-notch support, free upgrades and access to our customer community. We also offer Service Level Agreements (SLAs) for customers who are looking for more advanced support.
Our customers tell us our support sets us apart from every other intranet vendor they considered. Everyone at Axero is part of our customer support team and considers making customers happy as the most integral part of their job description. Even if a resolution requires a response from senior management, we’ll answer quickly, honestly, and creatively to get the issue solved. Our success is tied directly to your success, so it’s our job to meet your expectations.
Of course! Get your intranet up and running with a Launch Package, where we work with you to develop a strategy for implementing Communifire and getting your project off the ground. We’ll walk you through the platform and provide technical guidance, show you how to get around the software, help you think strategically about solving your challenges, and teach you how to use Communifire’s features to accomplish your goals.
We’ll host and run your intranet portal on our servers for you, so you don’t have to deal with the hassle of managing hardware, software updates, or security. As a Communifire customer, you get your own secure, single-tenant installation of our software and database in our cloud.
If you want more control over your intranet platform, you can deploy Communifire on your own server infrastructure. On-premise installation gives you the ultimate flexibility in feature options and allows for deeper customization and stronger security.
Yes. Communifire is designed to make it easy for individual departments, administrative units, or locations to manage their own content. Set up “Spaces” for each department where they can collaborate, share files, and keep track of their schedules. Spaces let you organize in a way that’s comfortable and familiar to how you already work. There’s virtually no learning curve — your staff and team members can step right in without missing a beat.
The Communifire apps are designed for native integration with the Android and iOS operating systems, and provide smartphone and tablet users with a streamlined interface for accessing your company’s intranet. Customers with an active license can download these apps free of charge from the iTunes App Store or from Google Play.
Your security is our priority. We understand that security is an extremely important element of your business. It’s very important to ours, too.
As a Communifire customer, you get your own independent database and instance of the Communifire software—and your data is kept completely separate from every other customer’s. We use state-of-the-art application security, SSL/TLS, encryption, daily and incremental backups, and hardened operating systems.
Yes! About 85% of our customers integrate their own single sign-on across their business applications to make life easier for their community members—and so can you.
Some of the integrations we currently support include: