About

Tim is president and co-founder of Axero Solutions, a leading intranet software vendor. He's also a bestselling author of Who the Hell Wants to Work for You? Mastering Employee Engagement. Tim’s been featured in Fortune, Forbes, TIME, Inc Magazine, Entrepreneur, CNBC, Today, and other leading publications.

Axero
President & Co-founder
San Diego, California United States
Employees concerned about using all of their technical abilities are not the slacker types. They have the potential of being the brightest stars in their field. So, what can you do when they're not feeling they are using their best skills?
Even if your new hire is not sure how the job will turn out, all the happy noises from family and friends—who also have no clue—give him a temporary high. How temporary? It depends on many factors. Most importantly, his new boss and his coworkers.
Unfortunately, more and more workplaces look like busy, understaffed kitchens these days. I mean you have to be motivated to work there! So, what’s a manager to do?
How about this for an employee engagement idea? Do stuff that works. Like implementing an intranet that lets you complete tasks in fewer steps. Here's how...
Nothing kills a project like a lack of sharing and collaborating on standard processes and procedures. And, having spent my whole life in IT, I’ve seen the proof of this firsthand.
Thank God we are still a free country where everyone is entitled to the relentless pursuit of his own pettiness. And if I am not ready to kick mine, how can demand it of others? So, how do you solve pettiness?
Poor leadership is a serious matter. Incompetence at the top can create more problems than Internal Communications is willing or able to solve. That said, it’s always easy to blame the guy not in the room. Today, let’s focus on something Internal Comms...
How can you advise people who refuse to read your advice, let alone take it? Maybe this challenge is one of those rare occasions when you can blame the messenger. Meaning email.
Breaking the bad news could be a harrowing task, especially if you’ve never done it before. Thankfully, it’s rare that Internal Comms needs to reinvent the wheel. They have a blueprint to follow. It’s called the sh*t sandwich.
The perfect manager is a lie. So is the perfect employee. In reality, it’s neither necessary nor sufficient for everyone on the team to be perfect to do good work and enjoy it. What’s needed is—
Change in the workplace gets a bad rap. There are so many ways employees can thwart the good intentions of their leaders. One, they can misunderstand the change. Two, they can understand it and still resist it. Three, they can understand and give their...
Today, our Communications Manager is facing two communication challenges: size and spread. First, let’s ask ourselves why these are a problem. Then, let's see if we can come up with a solution...
Communication is often our first line of defense against disengagement. A manager asks: "What can I say to my employees to get them to work better?" When the problem is company-wide, it’s the job of Internal Communications to craft and delive...
If anyone knows how to manage diverse personalities, it's the companies that make Fortune's 100 Best Places to Work for in America year after year. See how these companies decide what their employees want, and whether or not to give it to them.
I keep getting the same request over and over again: "Tim, how do we measure employee engagement?" It's an obvious question, especially coming from a manager. How can you manage something if you don't know where it stands and where it...
If my theory is correct, any fail-proof employee engagement strategy must include Blair Warren's five principles. Here's what they are and what each one looks like inside a workplace...
So, what can you do about employee engagement? The first thing to do is to realize that they don't owe it to you. Employees get paid for their time. But all the magic that makes their time worthwhile happens on a whole different plane of existence.
Procrastination is not the enemy we think it is. It's only the messenger. The message is that we've disengaged from the work we need to do. Here's how to get back on track.
You can't solve a problem until you frame it in a way that invites a solution. Saying "I don't have time" does little to point you in the right direction. When productivity is a challenge, train yourself to ask a different set of ques...
We are happy to announce that Communifire 6.0 is now available. To learn about this release and the new and exciting features, read this article.
As managers, we are taught to look after work results and let people figure out on their own how to rest. And yet the best managers seem to do the opposite. They train their people to take care of themselves and trust them to get their work done.
When I started writing Who the Hell Wants to Work for You?, I wanted to find out what sets America's favorite employers apart from the rest. I ended up with something wacky in every chapter! Whether it's performance management, employee feedbac...
Once upon a time there was a company who decided to do something about employee engagement. Every day they got together and brainstormed ideas. One day they created an Employee Engagement Council. Because of that, each department nominated a representa...
Where does all the shitwork come from? And why is shitwork always plentiful, no matter how much of it we outsource?
Nobody needs to hate their job. Hating your work is a habit. We learn it as children when we choose to do what impresses others rather than what makes us happy. And, like any habit, it can be unlearned with mindfulness and intention...
This guy just couldn't wait to get his hands on 22 Surefire Ways to Boost Employee Engagement. The missing link was possibly right there in front of him. One more keystroke, and he'll know exactly how to get his employees and coworkers to give...
Most of what I write on this blog comes straight from the challenges people share with me. Every post, I share my thoughts on real-life work challenges submitted by readers just like you. Here's why I started this new blog series...
People don't respond to what we do as much as to why we do it. They can smell our hidden agendas. So, here's something to consider. What is it that keeps you from showing your feelings at work?