Loading ...

Intranet Support

We are Here to Help You.

We work hard to make you happy. At the risk of tooting our own horn: our customers tell us our support separates us from every other intranet vendor they considered.

How to get support.

All Communifire plans come with free upgrades and access to our support community, as long as you have an active account.

Visit the Support Community

Engage with and get answers from a passionate community of customers, partners, and Communifire experts.

Getting Started Guide

You just signed up for Communifire and have a fresh new install staring back at you, now what? Start here.

Browse Documentation

Read through the Communifire documentation and browse the administrator, user, and developer guides.

Ask Questions

Ask questions in our support forums. Get answers from the Axero team and community members.

Watch How-To Videos

Watch step by step while we walk you through some of the most common things to get you started.

Submit a Private Case

Experiencing a technical issue or have a private issue? Submit a private case.

Support plan required: view plans

We are fanatical about pleasing our customers.

Everyone at Axero is part of our customer support team and considers pleasing customers as the most integral part of their job description. Even if a resolution requires a response from senior management, we'll answer quickly, honestly, and creatively to get the issue solved. Our success is tied directly to your success, so it's our job to meet your expectations.

Support Plans, Services & Add-Ons.

Get extra help when you need it by upgrading to a support package or choosing from our professional services and add-on's.

Learn more about our support and consulting services

"Customer support with Communifire is one of the best I've experienced on any online platform. My question was answered almost immediately after posting in the forums, and I had a solution to my problem in less than 5 minutes."
— Mallory Hatten, LiquidAgents Healthcare

Take 14 Days On Us to Explore Everything Communifire Can Do For Your Business!

Get instant access to all features. Cancel anytime.

Yes, I'm Curious About How Communifire Can Help My Business!