Communifire's enterprise collaboration software gives you the tools to improve internal communication, increase employee engagement, and manage your company knowledge.
Communifire is a complete enterprise collaboration software platform. Used by small business and enterprises, alike, you can connect employees, reduce meetings, provide better customer support, launch a knowledge base, and much much more.
"Enterprise collaboration" can cover a lot of ground, including social collaboration, social intranet, social knowledge base, social customer support, social marketing, and any number of other point solutions you could stick "social" in front of to make them more engaging and more collaborative. We'll cover the benefits of each of these in turn before taking on the costs and then reasons for not implementing it.
The common thread through out all these different "social" solutions is that they take advantage of humans' social nature and the familiarity of most employees (naturally especially the younger employees) with social networking tools and interactions.
Whether you're collaborating in a department, on a project across departments, or with partners and customers, Communifire team collaboration software will keep your projects on track and your team connected.
For communicating with employees and organizing information and work, Communifire social intranet software brings your employees together to collaborate, stay up to date on company happenings, access important company documents, and find the people with expertise you need to get work completed.
Build a living library of helpful documents, instructional materials, and self-help information. Communifire's knowledge management software makes it easy for you to organize and share your company’s knowledge and assets across departments and with customers and partners.
Communifire's customer support software tools lets you interact with your customers in real time, launch customer support communities, provide self-help knowledge bases, build customer relationships, and increase customer satisfaction.
An online community and marketing website with content designed to be engaged with
If you choose the "right" collaboration platform you can accomplish all of the above under a single license, by controlling who has access to what information and can see what areas.
Pricing varies dramatically based on which solution you choose but as a point of reference, the Communifire platform has an unlimited user license option for $10,000 per year.
For the complete cost picture, add $3500 per year for support, and $500 per year for us to host it (you can host yourself of course and then just factor in those costs).
The greatest cost variable is how much you want to customize the look and feel and functionality of the platform to suit your unique business needs. This might be as little as a week or two of a person's time or a month or two for a small team of web designers tweaking CSS and HTML to make the site work to your unique specifications.
Then you let it loose on the company, getting some key connected people to drive popularity and awareness of the site as they go about their business accruing the benefits enjoyed by "social" businesses.
Pretty much any organization for where the above benefits would be liabilities should not implement a social collaboration network.
For example, organizations with strict hierarchies where information and instruction flow down with only output flowing back up may encounter difficulty with the employee engagement of an enterprise social network.
Communifire is a social business platform that integrates social networking, collaboration tools and knowledge sharing into a secure online environment.
Organizations of all sizes use Communifire to increase employee engagement, accelerate business collaboration, and build customer loyalty.