Connect your team and empower them to serve your insurance customers better, faster and more securely. Communifire intranet software streamlines your digital workplace.
97% of our clients are actively using the software after 5 years. Millions of employees and hundreds of customers all over the globe trust Communifire as their modern intranet.
Powering intranets at growth focused businesses. When an insurance customer is in need, there’s no time to spare. In-office or on-site, with Communifire your agents, sales representatives and employees will have everything they need to serve your customers quickly and painlessly. With communication and collaboration tools at their fingertips, your employees are more efficient—and your customers are in better hands.
Communifire has all the features I want, and the user experience is easy to tailor. I like being able to jump in and make the Home page our own to organize and display high-priority content like event photos.
Read and publish insurance industry information and company news to keep everyone engaged and informed. Post a video, write a blog, send a public or private message—with so many content types to choose from, you can publish your update in the format that works best for the people you’re trying to reach.
Easily find who you need for what you need with the company directory. Member profiles include more than just name, role and contact information—your employees can personalize their profiles with photos, activity streams, and published content. See at a glance which groups you’ve joined, and see who’s connected to who.
Connect your people to the insurance policies, documents, data and procedures they need at lightning speed with Communifire intranet software. Managing digital information shouldn’t take up so much of your employees’ time. Communifire comes with robust but easy-to-use document management features that keep digital assets centralized and searchable. Never lose a file to an overstuffed email inbox again—you can share files securely and instantaneously in Communifire. Drag-and-drop upload, commenting features, version control, and fine-grained permissions make it easy to collaborate without ever leaving your intranet.
Your team has a wealth of knowledge about your unique industry—but you don’t have access to all their brains at all times. Or do you? With Communifire intranet software, your team can compile their vast knowledge into one place so anyone can reference it in an instant. It’s your job to provide insurance coverage that protect your customers during life’s most challenging moments. With a complete knowledge-base at your fingertips, now you can do that faster and with more confidence.
No matter what you’re insuring—vehicles, home and property, business, life, health or disability—your team has a lot of things to keep up with. Keep relevant information at the forefront with a customizable intranet homepage. It’s the first place your team will want to check in when they arrive in the morning. Turn your homepage into an active, always up-to-date resource with company news and industry updates. Need help creating the perfect homepage for your team? Your Axero support team is here for you.
Spaces add an additional layer of customization. Create shared workspaces for departments, teams, projects, categories, topics—anything you can think of that would bring groups together. Whether you are working on a large insurance claim or developing a new insurance policy, people in and outside your company can collaborate more effectively using Communifire’s secure, permission-based online workspaces.
Communifire makes it easier than ever to get things done at work. Connect people and take action like never before. Unify your organization and give your employees access to your intranet anywhere, anytime.
Communifire’s powerful search features make sure you can find what you’re looking for right when you need it. Contextual search capabilities allow you to find all the information on any subject in any format. Search by author, date or any keyword and discover relevant conversations, documents, files and comments—so you’re always fully informed.
Your team exists to solve customers’ problems—but navigating the details of insurance claims is no easy task. Communifire simplifies the process. From task management to project management to case tracking, your Communifire intranet gives your employees all the tools they need to manage workflows seamlessly. Add tasks and assign them to the right team member to get the job done. Manage a project, get updates at a glance, discuss issues, and share related files all without leaving your browser window. Track an insurance case through to completion for outstanding customer service.
Communifire intranet software is built with security in mind. Your intranet will always include the most modern technologies and state-of-the-art security features to keep your customer and business data safe from prying eyes. Your insurance agents, employees and sales reps can now stay focused on helping your customers—not distracted by the complexities of managing sensitive data securely.
Your security is our priority, so the Communifire platform is built on the same robust security that major banks use. Single-tenant architecture ensures your data is completely separate from anyone else’s, and application security is thoroughly tested. Fine-grained, role-based permissions make it easy for you to manage your data with the utmost privacy.
Communifire intranet software comes with a wide range of analytics and auditing capabilities to enable you to track the activities most important to you. Analyze your intranet traffic, membership reports, and user activities. Flag your content as “Required Reading” with a click, and track who’s read it. Search analytics show you exactly what keywords your people are searching for.
Conversation is the key to a better employee experience and happier customers. Start up a discussion in a Communifire forum and unlock important information from your insurance team. Get feedback on documents, files and posts without ever having to send an email. Use hashtags to connect on existing topics and keep important details from getting lost in the shuffle.
The Activity Stream is your intranet home for all the latest updates in your organization. It’s a real-time stream of the latest content and updates to conversations you’re paying attention to. Post status updates just like you would on any social media platform, and use @Mentions and #hashtags to add context. Your employees can also personalize their individual activity feeds to quickly receive information about the projects and subjects that are most important to them.
Schedule meetings, plan events, and keep track of appointments with Communifire’s robust calendar and events features. Create a calendar just for your insurance team or partners, and invite attendees from inside and outside your organization. Color-coding lets you personalize your calendar to suit your organizational style. Communifire calendars easily integrate with Outlook and Google Calendar—but with so many intuitive and flexible time management features, you’ll probably never need to look outside your Communifire intranet calendar again.
Your customers are waiting anxiously for updates on their open claims. With the Cases feature in Communifire, your employees can keep your customers up-to-date and reassured that things are moving right along. Easily sort and filter cases by status so you always know what’s the top priority. Managers can also assign cases to employees so a claim or customer inquiry never gets lost.
Communifire integrates with most of the software you’re already using—so launching a company intranet won’t disrupt workflows that are already working well. Transition all your activities to Communifire on your own timeline. Single sign-on simplifies the login process, a powerful REST layer pushes external content into Communifire activity streams, and you even can pull data from Communifire into other systems.
We are a small organization with a big vision and not a whole lot of resources. Communifire mobilizes our people to get more done, faster and more efficiently than ever.
Give them an employee experience that keeps them excited to come into work in the morning. Communifire helps you create a digital workplace that connects people, enables them to collaborate, and keeps everyone feeling like part of the team.