Finding relative information at the right time can be a challenge for both your customers and your employees. Communifire helps you accomplish both. Increase productivity, improve customer satisfaction, and reduce operational costs. Create detailed articles about products or procedures, save them as drafts, mark them for review, or publish them for public viewing.
Use the wiki to create pages of helpful information for your customers, partners, or employees. Create categories of content and sub pages of related information. Version control, ratings, commenting, and like buttons are built in. Create workflows to moderate content approval process.
Unleash a vibrant online community for your customers. Give your users the power to find answers and create conversations by using the discussion forums. Turn answered discussions into searchable, self service help documents.
Upload, share, and track documents and files. Keep your digital assets in one secure place so everyone can access them, anytime.
Customize your own content approval and moderation. Allow users to publish directly to the knowledge base, or have them create drafts to be approved by a supervisor or administrator before they go public.
Let customers rate their favorite or most useful knowledge base articles on a scale of one to five stars. You'll benefit by finding out if they were helpful or not helpful.
Get additional feedback with like buttons and comments. Comments can be set to auto-approve and display immediately, or to pending so they require approval by an administrator before they become visible to everyone.
You have a few choices in this space. Naturally, we think you should choose ours. Here's why.
You get all the collaboration, community, and administrative features you will need -- fully integrated into one system. You can start using Communifire instantly -- or it can be tailored to fit your existing infrastructure. Host it on your own servers or run it in the cloud.
Administrative features let you manage users and moderate, approve, and publish any kind of content. Create as many types of users as you like. You control who sees what and what they can do.
We protect your data by backing it up daily, and storing it in multiple locations. Our servers and hardware operate at full redundancy and are protected by biometric locks and round-the-clock interior and exterior surveillance monitoring.
Communifire is simple and intuitive to use. From the moment you begin your trial, our customer support team is at your disposal. We also provide several options for professional education, from on-site training to online webinars.
Start a free trial
Request a demo
CALL US:(888) 976-4446
EMAIL US: email@example.com
During your test drive, our team is at your disposal -- we’ll answer your questions, tell you a bit about the platform, and help you determine whether Communifire is right for you.
No hidden fees. Cancel anytime. No risk.